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Join our partner, a Global media company as their next IT Specialist! They transformed how advertisers manage creative deployment and media sourcing for campaigns while working with top brands, agencies, and media outlets. They connect creative flow across the advertising ecosystem with over 200,000 users and nearly four million assets.
Job Responsibility:
Provide first-line support for NetSuite-related issues, including system errors, configuration problems, and user inquiries
Diagnose and resolve technical problems, escalating complex issues to senior team members or external support when necessary
Monitor NetSuite performance, identify potential issues, and apply timely fixes or updates
Assist in maintaining system integrations with third-party applications and ensure seamless data flow
Train end-users on NetSuite functionality, best practices, and new system features
Create and maintain comprehensive documentation, including troubleshooting guides, FAQs, and user manuals
Assist with NetSuite configuration changes such as workflows, scripts, dashboards, reports, and saved searches
Collaborate with internal stakeholders to customize NetSuite to meet evolving business needs
Ensure system security by managing user roles, permissions, and data access
Support compliance efforts by maintaining accurate records and adhering to company policies and regulatory requirements
Reviewing systems, gathering requirements, designing interfaces, and integrating separate systems
Prepared reports, performed data management tasks, assisted with technical issues, and documented systems design and testing
Prepare, arrange, and support meetings/presentations/workshops and deliver training to end-users worldwide
Proactively identify and assess risk and escalate to the line manager as required
Provide regular updates to the UK line manager (Global finance systems Manager)
Requirements:
1-2 years of experience in any ERP system, focusing on finance and controlling activity support
Experience implementing finance solutions at a large scale
Knowledge of process mapping and system optimisation
Excellent communication skills
Ability to solve problems effectively
Must be comfortable and proficient in a dynamic work environment and can use initiative
Follow ERP best practices
Must build positive relationships with a diverse range of end-users and colleagues
Must be a team player
Should be willing to work flexible hours to meet project requirements
SAP Business One or any other ERP system certification (non-essential)
Netsuite certification is a plus
University or college degree
Nice to have:
Experience with ERP system support for in case of mid-size companies, focusing mainly on finance solutions
Netsuite experience is a plus
Familiarity with SQL, JavaScript, and other relevant programming languages is a plus
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