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Vodafone Logo Vodafone · IT - Administration

Junior Engineer 1st Line with Czech

Romania, Bucuresti Employment contract · Job Posted May 29, 2026
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Job Description

We are seeking a Czech-speaking Network Operations Analyst to support first line operations within the Vodafone network environment. This role focuses on monitoring, troubleshooting, and ensuring the continuity of services across a multi-vendor telecom infrastructure, while collaborating with wider operational teams to resolve incidents and maintain network performance.

Job Responsibility

  • Perform first line operations for Vodafone network systems in a multi-vendor environment
  • Monitor and maintain network performance using fault management systems and specialised NMS tools
  • Conduct preventive and corrective troubleshooting to ensure service continuity and meet restoration targets
  • Manage incidents by diagnosing faults, resolving issues, and escalating to second line support when needed
  • Dispatch field engineers and external partners for on-site issue resolution and maintain follow-up until closure
  • Provide timely communication on outages and coordinate with incident management teams
  • Support continuous improvement by updating NOC processes and procedures
  • Maintain accurate records in fault management systems throughout the incident lifecycle
  • Participate in ongoing training to develop technical capabilities

Requirements

  • Fluent in English and Czech (mandatory)
  • Comfortable working with Windows-based and web applications
  • Strong communication and collaboration skills
  • A team-oriented individual with the ability to work in a dynamic, operational environment
  • Ideally experienced in a customer service or technical support environment within telecom, IT, or data centres
  • Familiarity with telecom technologies such as GSM, UMTS, LTE, IP, or transmission technologies is beneficial
  • Technical education in Electronics, Telecommunications, or IT or equivalent experience is advantageous
  • Basic understanding or certification (e.g. CCNA or similar) is desirable

Nice to have

  • Familiarity with telecom technologies such as GSM, UMTS, LTE, IP, or transmission technologies
  • Technical education in Electronics, Telecommunications, or IT or equivalent experience
  • Basic understanding or certification (e.g. CCNA or similar)

What we offer

  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education
  • 23 days off
  • Special Paternal Program - 4 months of paid paternity leave
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