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McCarter & English LLP is seeking a Junior E-Billing Specialist who may be based in any of our offices. As the Junior E-Billing Specialist, you will be responsible for assisting the e-Billing and Rates Manager and e-Billing team with all on-boarding and client electronic billing platform changes. In addition to supporting the internal administrative needs of the Billing and Collections teams, this position will also be responsible for coordinating e-Billing requirements for various partners, legal assistants, and clients. Requirements include communication of the e-Billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system, while maintaining a high-level of customer service.
Job Responsibility:
Assist the e-Billing Supervisor and e-Billing team with all electronic on-boarding needs to include, client matter setup and mapping and rate updates/maintenance in the various e-Billing platforms utilized by the firm clients
Assist e-Billing team with troubleshooting e-Billing-related issues
Transmit electronic billing (“e-Billing”) via eBilling Hub and various e-Billing sites
Responsible for recording and maintaining accurate phase, task, and billing codes
Assist with e-Billing preparation for more sophisticated e-bills and/or on-demand requirements as available (both manual & electronic)
Have direct contact with billing partners to resolve e-Billing-related issues
Reprint posted invoices and provide copies, as necessary
Produce ad hoc reports as requested
Submit Appeals, Accruals and budgets via e-Billing sites
Maintaining and adding timekeepers to restricted lists in Time Entry software
Send weekly reports to the Billing Team for un-submitted invoices and rejected invoices
Follow up with Billing Team to ensure submission of invoices
Prepare invoices for usage of various e-Billing sites
Coordinate special client billing requests with E-Billing Supervisor
Coordinate approval and implementation of special rate arrangements in collaboration with the Pricing, Project Management team and the Billing Compliance teams
Respond in a timely manner to Client Accounting emails and help line calls
Assist with preparing client and/or attorney analyses as needed
Research rejected and reduced invoices for resubmission to sites. Sending short paid invoices to A/R team for write offs
Maintain client/matter maintenance information in coordination with the Billing Compliance team
Work collaboratively with collection coordinators on accounts receivable issues
Interacts with Conflicts Department for new matter openings and record maintenance in coordination with the Billing Compliance team
Requirements:
A minimum of two years e-billing experience is required
A minimum of 3-5 years’ experience working in a professional services environment, law firm billing experience preferred
Experience with financial/billing software packages and Finance/Accounting organizational operations. 3E system experience preferred
Experience with electronic billing transmission on a variety of e-Billing platforms, eBillingHub/BillBlast experience preferred
Ability to adhere and apply billing/ebilling department policies and procedures
Ability to communicate with all levels of the firm professionally and tactfully
Ability to provide a high level of customer service in a fast paced environment
Ability to handle a high-volume of tasks maintaining attention to detail and prioritizing as necessary
Proficiency in MS Office
strong knowledge of Excel required
Nice to have:
Law firm billing experience preferred
3E system experience preferred
eBillingHub/BillBlast experience preferred
What we offer:
Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
Free and confidential employee assistance program (EAP) and behavioral health services program
Firm-paid back-up child/elder care, academic support and pet care program
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