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Junior Digital Presales Solution Architect

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Hewlett Packard Enterprise

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Location:
Bulgaria, Sofia

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The role provides end-to-end support for sales opportunities, ensuring solutions, quotes, and statements of work align with customer requirements and company guidelines. It involves close collaboration with sales and pursuit teams across geographies, contributing to technical solution design and delivering pricing aligned to business objectives. The position requires strong knowledge of the company's technology portfolio, effective communication with both technical and non-technical stakeholders, and a customer-focused approach to managing escalations and driving discussions.

Job Responsibility:

  • Provides support to sales to provide opportunity solution pricing as per expectations
  • Handles End-to-End pricing solutions in scope for the Solutions Center team
  • Interacts and collaborates with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW (Scope of Work) for in-pursuit deals
  • Contributes to design for specific deliverables and assists in the development of technical solutions
  • Ensures that incoming deals meet acceptance guidelines
  • Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements
  • Identifies the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies
  • Develops expertise and practical knowledge of applications for the assigned portfolio
  • Works independently on the assigned tasks
  • Uses appropriate tools to provide support for proposals development
  • Uses knowledge tools and re-uses information for the benefit of projects, and of professional development
  • Communicates effectively with technical and non-technical stakeholders and has the ability to drive the conversation/discussion
  • Possess a strong customer focus with the ability to manage escalations, balancing the needs of the customer, the HPE teams (Sales/ Pursuit/ Delivery)

Requirements:

  • Graduated a Bachelor or Master's degree (Computer Science, Engineering/IT, etc.)
  • 1-2 years of experience in IT industry field and presales solutions support
  • Fluent in written and verbal English
  • Fluent in Spanish or Italian
  • Fast learner of technology concepts and understanding the purpose of technologies
  • Good analytical and problem solving skills
  • Strong customer service mind-set
  • Sense of urgency to manage time properly when answering to customers
  • Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others
  • Result-oriented, self-started, able to achieve goals and objectives
  • Team player, communicative and flexible, quality mind-set
  • Very good MS Office skills (Excel, PowerPoint, Word, Outlook)
  • Microsoft Office and Excel data manipulation experience
  • Proposal and presentation writing skills
  • Intermediate/advanced MS Excel

Nice to have:

  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Information Technology (IT) Infrastructure
  • Infrastructure as a Service (IaaS)
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Product Services
  • Relationship Building
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
October 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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