This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The role provides end-to-end support for sales opportunities, ensuring solutions, quotes, and statements of work align with customer requirements and company guidelines. It involves close collaboration with sales and pursuit teams across geographies, contributing to technical solution design and delivering pricing aligned to business objectives. The position requires strong knowledge of the company's technology portfolio, effective communication with both technical and non-technical stakeholders, and a customer-focused approach to managing escalations and driving discussions.
Job Responsibility:
Provides support to sales to provide opportunity solution pricing as per expectations
Handles End-to-End pricing solutions in scope for the Solutions Center team
Interacts and collaborates with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW (Scope of Work) for in-pursuit deals
Contributes to design for specific deliverables and assists in the development of technical solutions
Ensures that incoming deals meet acceptance guidelines
Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements
Identifies the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies
Develops expertise and practical knowledge of applications for the assigned portfolio
Works independently on the assigned tasks
Uses appropriate tools to provide support for proposals development
Uses knowledge tools and re- uses information for the benefit of projects, and of professional development
Communicates effectively with technical and non-technical stakeholders and has the ability to drive the conversation/discussion
Possess a strong customer focus with the ability to manage escalations, balancing the needs of the customer, the HPE teams (Sales/ Pursuit/ Delivery)
Requirements:
Graduated a Bachelor or Master's degree (Computer Science, Engineering/IT, etc.)
1-2 years of experience in IT industry field and presales solutions support
Fluent in written and verbal English
Fluent in German
Fast learner of technology concepts and understanding the purpose of technologies
Good analytical and problem solving skills
Strong customer service mind-set
Sense of urgency to manage time properly when answering to customers
Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others
Result-oriented, self-started, able to achieve goals and objectives
Team player, communicative and flexible, quality mind-set
Have very good MS Office skills (Excel, PowerPoint, Word, Outlook)
Microsoft Office and Excel data manipulation experience
Proposal and presentation writing skills
Intermediate/advanced MS Excel
Nice to have:
Accountability
Active Learning
Active Listening
Bias
Business Growth
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Centric Solutions
Customer Relationship Management (CRM)
Design Thinking
Empathy
Follow-Through
Growth Mindset
Information Technology (IT) Infrastructure
Infrastructure as a Service (IaaS)
Long Term Planning
Managing Ambiguity
Process Improvements
Product Services
Relationship Building
What we offer:
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion
Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
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