Junior Customer Success Executive Job at 360 Resourcing Solutions (Hull)

Strategic Account Executive

The role involves steering the utilization of various products and services for ...

Location

South Korea , Seoul

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of quota-carrying Enterprise Software Sales Experience
Experience driving transformation deals in large global accounts with multi-million dollar spend thresholds
Experience engaging and building C-level and other executive relationships
Experience navigating complex procurement processes with multiple stakeholders and complex purchasing needs
Proficient in leading and guiding a highly matrixed support team across geographies, getting cross functional teams aligned and marching toward the same goals
Experience managing key customer relationships and closing strategic sales opportunities
Extensive experience utilizing a CRM to achieve and correlate key performance metrics
Building and leading territory & strategic account plans
Experience leading or coordinating accounts to drive successful customer outcomes
Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities

Job Responsibility

Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
Be the main Atlassian point of contact or escalation point for designated strategic Accounts
Developing and implementing strategic sales plans to acquire and retain high-value accounts
Identifying key decision-makers within target accounts and building strong relationships with them
Building and maintaining relationships with C-level and other executive relationships
Understanding the business objectives and challenges of potential customers and positioning solutions to address their needs
Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction
Leading complex negotiations and contract discussions with customers
Conducting market research and staying informed about industry trends to identify new opportunities and maintain a competitive edge
Providing regular updates and forecasts on sales performance to senior management

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Enterprise Customer Success Manager

We are seeking Senior Enterprise Customer Success Managers to own and grow MoeGo...

Location

United States

Salary:

Not provided

MoeGo

Expiration Date

Until further notice

Requirements

7+ years in Customer Success, Strategic Account Management, or Enterprise Consulting
Proven success managing multi-location enterprise portfolios with multiple stakeholder layers
Demonstrated ability to drive adoption, retention, and expansion across complex SaaS environments
Experience running ROI-based executive reviews and operational cadence meetings

Job Responsibility

Build and maintain strategic relationships with executive stakeholders (Owners, COOs, Directors of Operations)
Lead Executive Business Reviews (EBRs) that connect MoeGo’s platform performance to the customer’s KPIs (revenue growth, operational efficiency, labor utilization)
Develop and execute joint success plans aligned with customer business priorities
Serve as a trusted advisor on operational excellence and business transformation
Partner closely with operations leaders and regional managers to drive consistent adoption across stores
Conduct Quarterly Operational Reviews (QORs) to ensure execution, surface blockers, and define improvement actions
Collaborate cross-functionally with Product, Implementation, Fintech Ops, and Support to close the loop on operational feedback and product improvement
Quantify and communicate value realized (GMV growth, cost savings, efficiency gains, improved employee utilization)
Identify opportunities for product expansion across MoeGo Payments, CRM, and Accounting
Partner with Sales on renewal and expansion strategies

What we offer

competitive compensation package (base salary, performance bonus, and benefits)
flexible benefit plans to employees and their family members at no cost to the employees
401(k) matching

Fulltime

Senior Customer Success Manager, Enterprise

As a Senior Customer Success Manager in our Enterprise team you will work closel...

Location

United Kingdom , London

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
Excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills
Excited by working with medium and large technology companies who move fast
Known for being a team player
Build great relationships with colleagues and customers
High level of intellectual curiosity
Proven track record successfully managing complex, high value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills, ideally significant project management experience and/or formal certifications (PMP, Agile, etc)
Strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc)

Job Responsibility

Own and assume ultimate responsibility for client renewals, retention and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives, taking a lead role to ensure excellent customer experience and commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Sr. Project Manager, Professional Services

We are seeking a Senior Program Manager to lead complex, cross-functional progra...

Location

Canada , Toronto

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

8+ years of experience in program management, business operations, or consulting, preferably in Professional Services or a SaaS environment
Proven track record managing multiple complex, cross-functional programs simultaneously
Strong organizational skills with expertise in planning, risk management, and change management
Excellent analytical, problem-solving, and decision-making skills
Exceptional communication and facilitation skills, including experience presenting to executive stakeholders
The ability to work in a PagerDuty office at least two days per week, with occasional travel for customer or team engagements
Authorized to work in the country of employment

Job Responsibility

Own end-to-end program management for multiple complex customer engagements, ensuring alignment to business objectives and timely delivery
Develop and maintain detailed program plans, schedules, and status reports, proactively identifying risks and driving resolution
Lead organizational change initiatives, coordinating stakeholders across multiple functions to ensure successful adoption of new processes, tools, and ways of working
Manage interdependencies across customer programs and prioritize initiatives to maximize impact
Act as a strategic advisor and escalation point for customer programs
Partner with customer executives and project sponsors to align strategic objectives
Facilitate executive business reviews, steering committees, and success assessments
Represent PagerDuty in customer meetings and strategic planning sessions
Identify opportunities for process improvement and operational scalability across Professional Services and post-sales delivery
Design and implement repeatable frameworks, governance models, and metrics to measure program success and team performance

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Product Configuration Specialist

The Menu Design & Development Specialist leads the configuration, optimization, ...

Location

Poland , Krakow

Salary:

8000.00 - 10000.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

2 –3 years of professional experience in customer success or related roles
Advanced proficiency in Microsoft Office, Google Suite, and spreadsheet tools for analysis and reporting
Strong analytical, problem-solving, and troubleshooting abilities for complex POS configurations
Calm and effective under pressure, with excellent organizational and prioritization skills
Exceptional written and verbal communication
Proven success in client-facing consultation and technical implementation roles
Deep understanding of restaurant operations, menu design, and technology integration
Experience managing multiple client projects simultaneously
Ability to collaborate effectively with cross-functional stakeholders (Sales, Product, Engineering, Support)
Experience mentoring junior specialists or onboarding new team members

Job Responsibility

Lead advanced client consultations to gather requirements and provide expert POS guidance
Design and implement complex menu configurations and backend system updates
Ensure data integrity and consistent naming conventions across integrated software platforms
Troubleshoot and resolve complex software and configuration issues, escalating as needed
Maintain accuracy across all software integrations and updates
Demonstrate mastery of Menu Team processes, standards, and best practices
Collaborate cross-functionally with Sales, Product, and Support teams to deliver seamless client experiences
Manage and prioritize escalated tickets, providing timely, high-quality resolutions
Partner with Account Executives and Sales Managers to ensure process compliance and system alignment
Mentor and train Level 1 specialists, supporting their technical development and performance growth

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

Sr. Delivery Solutions Architect

At Databricks we are on a mission to empower our customers to solve the world's ...

Location

South Korea , Seoul

Salary:

Not provided

databricks

Expiration Date

Until further notice

Requirements

8+ years in a customer-facing pre-sales, technical architecture, customer success, or consulting role
Experience understanding architecture related distributed data systems, specifically within one of the following: Data Engineering technologies (e.g. Spark, Hadoop, Kafka)
Data Warehousing (e.g. SQL, OLTP/OLAP/DSS)
Data Science and Machine Learning technologies (e.g. pandas, scikit-learn, HPO)
Comfortable managing multiple projects at once, and engaging a virtual team of subject matter experts
Influencing and leading teams - especially without having direct reporting line responsibility
Executive Stakeholder management - experience in effectively engaging and influencing a variety of audiences at all levels of an organization with particular success in building and maintaing strong CxO level relationship
Executive escalation management - experience in resolving complex and critical escalation with senior customer and internal executives
Strategic Management Consulting - experience of conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
Building and steering to a value case - business value consulting and realization

Job Responsibility

Engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritized customers
Own the Post-Technical Win technical account strategy and investment plan for the majority of Databricks Use Cases within our most strategic accounts
Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty/ambiguity and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
Be the first point of contact for any technical issues or questions related to production/go live status of agreed upon Use Cases within an account
Leverage both Shared Services of User Education, Onboarding/Technical Services and Support resources, along with escalating to Level 400/500 technical experts to execute on the right tasks that are beyond your scope of activities or expertise
Create, own and execute a PoV as to how key use cases can be accelerated into production, bringing EM/PM in to prepare Professional Services proposals
Navigate Databricks Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs
Build and maintain an executive level as well as a detailed programme level success plan that covers all activities of Customer, PS, Partner, SSA, Product Specialist, SA
Proactively provide internal and external updates - KPI reporting on the status of consumption and customer health, covering investment status, key risks, product adoption and use case progression - to your Technical GM
Development of reusable and scalable assets and mentorship of junior team members to establish the DSA team

Customer Success Manager

As our Customer Success Manager (DACH) you will be responsible for building and ...

Location

Germany

Salary:

Not provided

Bryter GmbH

Expiration Date

Until further notice

Requirements

B.S./M.Sc./MBA degree in business, law, computer science or a related field
3+ years of professional experience in Customer Success or similar customer-facing role in LegalTech, Tech or Consulting
Track record of working with senior and executive level customer contacts
Highly fluent or native German speaker
Highly fluent or native English speaker
Based in Germany
Good understanding of tech products used by enterprise businesses and global law firms
Ability and desire to work in a fast-paced and competitive environment
Demonstrable experience of managing projects that involve multiple teams and stakeholders
Well-organized, with a high attention to detail

Job Responsibility

Work proactively with our customers to ensure they are successfully leveraging our products and creating business value with BRYTER
Support our customers achieving their goals through creating highly innovative automated services to scale their businesses
Ensure customer retention and customer satisfaction through increased product adoption and increased usage
Build relationships with assigned customers and strategically identify opportunity for growth and expansion
Be the customer advocate while capturing customer feedback and collaborating with the Product team to improve our product
Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
Coach and guide more junior members of the team
Travel to meet our customers or to join or speak at international events and conferences

What we offer

30 vacation days
pension
generous Work From Home Allowance
paid parental leave
participation in the Company ESOP
Team Onsites at exciting destinations across Europe
Learning & Growth opportunities

Fulltime

Menu Design and Development Specialist

The Menu Design & Development Specialist leads the configuration, optimization, ...

Location

Mexico , Mexico City

Salary:

22300.00 MXN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

Advanced proficiency in Microsoft Office, Google Suite, and spreadsheet tools for analysis and reporting
Strong analytical, problem-solving, and troubleshooting abilities for complex POS configurations
Calm and effective under pressure, with excellent organizational and prioritization skills
Exceptional written and verbal communication
multilingual ability is a plus
Proven success in client-facing consultation and technical implementation roles
Deep understanding of restaurant operations, menu design, and technology integration
Experience managing multiple client projects simultaneously
Ability to collaborate effectively with cross-functional stakeholders (Sales, Product, Engineering, Support)
Experience mentoring junior specialists or onboarding new team members

Job Responsibility

Lead advanced client consultations to gather requirements and provide expert POS guidance
Design and implement complex menu configurations and backend system updates
Ensure data integrity and consistent naming conventions across integrated software platforms
Troubleshoot and resolve complex software and configuration issues, escalating as needed
Maintain accuracy across all software integrations and updates
Demonstrate mastery of Menu Team processes, standards, and best practices
Collaborate cross-functionally with Sales, Product, and Support teams to deliver seamless client experiences
Manage and prioritize escalated tickets, providing timely, high-quality resolutions
Partner with Account Executives and Sales Managers to ensure process compliance and system alignment
Mentor and train Level 1 specialists, supporting their technical development and performance growth

What we offer

Food Vouchers: $1,500.00 MXN per month
Comprehensive Benefits: Law benefits, SGMM, Dental Insurance, Life Insurance
Perks: Total Pass (gym membership), Career Development & Growth Opportunities

Fulltime

Junior Customer Success Executive

360 Resourcing Solutions

Location:
United Kingdom , Hull

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

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Junior Customer Success Executive

360 Resourcing Solutions

Location:United Kingdom , Hull

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 21, 2026

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Job Posted:
January 21, 2026