Junior Customer Contact Centre Representative, Circle K

Circle K

Location:
Latvia, Riga

Category:
Customer Service

Contract Type:
Not provided

Salary:

1000.00 - 1200.00 EUR / Month

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Job Description:

Circle K Business Centre is looking for a new colleague to join our team as Junior Customer Contact Centre Representative to provide support to B2B and B2C customers via phone and email, support fuel station employees, and collaborate with sales team.

Job Responsibility:

Provide professional and courteous support to B2B and B2C customers via phone on daily matters
Consult customers and resolve issues via email correspondence (both B2B and B2C segments)
Support fuel station employees by helping to promptly resolve current situations
Collaborate with the sales team – exchange information and provide timely support via phone and email
Communicate effectively with internal company departments to ensure a high level of customer satisfaction
Enter and process data in customer service systems

Requirements:

Previous experience in customer service (considered an advantage)
Ability to communicate clearly and understandably in Latvian
Fluency in English is an advantage
Good computer skills (MS Office, email, CRM systems, etc.)
Accuracy, strong sense of responsibility, and customer-oriented mindset
Ability to work in a dynamic environment and effectively solve problem situations
Ability to work fully from the office

Nice to have:

Previous experience in customer service
Fluency in English

What we offer:

Covered tariff plan for your mobile phone
Health insurance
Employee discounts in our stores

Additional Information:

Job Posted:
October 29, 2025

Expiration:
November 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Junior Customer Contact Centre Representative