Junior Customer Contact Centre Representative, Circle K

Circle K

Location:
Latvia, Rīga

Category:
Customer Service

Contract Type:
Employment contract

Salary:

1000.00 - 1200.00 EUR / Month

Save Job

Apply Position

Job Description:

Junior Customer Contact Centre Representative position at Circle K Business Centre in Riga, Latvia. Providing support to B2B and B2C customers via phone and email, collaborating with sales team, and ensuring high level of customer satisfaction.

Job Responsibility:

Providing professional and courteous support to B2B and B2C customers via phone on daily matters
Consulting customers and resolving issues via email correspondence (both B2B and B2C segments)
Supporting fuel station employees by helping to promptly resolve current situations
Collaborating with the sales team – exchanging information and providing timely support via phone and email
Communicating effectively with internal company departments to ensure a high level of customer satisfaction
Entering and processing data in customer service systems

Requirements:

Previous experience in customer service (considered an advantage)
Ability to communicate clearly and understandably in Latvian
Fluency in English is an advantage
Good computer skills (MS Office, email, CRM systems, etc.)
Accuracy, strong sense of responsibility, and customer-oriented mindset
Ability to work in a dynamic environment and effectively solve problem situations
Ability to work fully from the office

Nice to have:

Previous experience in customer service
Fluency in English

What we offer:

Covered tariff plan for your mobile phone
Health insurance
Employee discounts in our stores
Global and fast-paced work environment
Positive atmosphere and great colleagues around you
Continuous personal and professional development driven by challenging goals

Additional Information:

Job Posted:
August 19, 2025

Expiration:
September 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Junior Customer Contact Centre Representative