Junior CRM Engineer Job at Awin Global (London)

Junior CRM Engineer

As a Junior CRM Engineer you will be part of the project team involved in the im...

Location

Poland , Warsaw

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

1 years+ hands-on experience working with Salesforce
Proficient in Apex, LWCs and Flow Builder
Familiarity with Salesforce APIs and integration patterns
Experience working in Agile/Scrum environments
Highly customer and service oriented
Ability to carry on tasks in autonomy and feedback on progress in a timely manner
Excellent communication skills in English

Job Responsibility

Participate to the CRM team sprints to implement features supporting the defined roadmap
Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions
Implement scalable solutions in Apex, LWCs, SOQL, integrations (REST, Platform Events) and configuration (Flow Builder, Validation Rules, Lightning App Builder, etc.)
Participate in the creation of technical designs with best practises in mind
Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons
Ensure long term success by creating and maintaining technical documentation
Responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features

What we offer

Flexi-Week and Work-Life Balance: flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance
variety of different paid special leaves
Remote Working Allowance: monthly allowance to cover part of your running costs
support in setting up your remote workspace appropriately
Flexi-Office: international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Meal Vouchers: supported with a certain net sum to spend it on a variety of lunches
Health & Wellbeing: insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member
Remote Working Furniture Package: after 3 months of employment, eligible for a furniture package to set up a proper workplace at your remote working location
Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program

Junior CRM Engineer

As a Junior CRM Engineer you will be part of the project team involved in the im...

Location

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

1 years+ hands-on experience working with Salesforce
Proficient in Apex, LWCs and Flow Builder
Familiarity with Salesforce APIs and integration patterns
Experience working in Agile/Scrum environments
Excellent communication skills in English

Job Responsibility

Participate to the CRM team sprints to implement features supporting the defined roadmap
Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions
Implement scalable solutions in Apex, LWCs, SOQL, integrations (REST, Platform Events) and configuration (Flow Builder, Validation Rules, Lightning App Builder, etc.)
Participate in the creation of technical designs with best practises in mind
Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons
Ensure long term success by creating and maintaining technical documentation
Day-to-day user management, maintenance and continuous roll out of Salesforce features

What we offer

Flexi-Week and Work-Life Balance: flexible four-day Flexi-Week at full pay with no reduction to annual holiday allowance
variety of different paid special leaves
Remote Working Allowance: monthly allowance to cover part of running costs
support in setting up remote workspace
Flexi-Office: international culture and flexibility through Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Meal Vouchers: supported with a certain net sum to spend on a variety of lunches
Health & Wellbeing: insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member
Remote Working Furniture Package: after 3 months of employment, eligible for a furniture package to set up a proper workplace at remote working location
Appreciation: peer-to-peer program to thank and reward colleagues by sending them a voucher

Senior Gen AI Developer

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-8 years of professional, hands-on experience in software engineering, with a significant focus on data science and AI/ML application development
Proven track record of building and deploying machine learning models and AI-powered applications into production environments
Strong, hands-on technical expertise in machine learning (ML), natural language processing (NLP), large language models (LLMs), and retrieval-augmented generation (RAG)
Proficiency in building applications using modern AI frameworks and MLOps practices
Experience working with both structured and unstructured data, and building data processing pipelines
Familiarity with the software development lifecycle in a corporate or enterprise environment, including experience with version control, CI/CD, and testing
Excellent problem-solving skills and the ability to communicate complex technical concepts to both technical and non-technical stakeholders
Bachelor's degree/University degree or equivalent experience

Job Responsibility

AI Solution Development: Collaborate with business analysts and product managers to understand requirements and translate them into technical designs. Lead the hands-on development of high-quality, scalable AI solutions, including Large Language Models (LLMs), Natural Language Processing (NLP), and machine learning pipelines
Hands-On Engineering & Implementation: Design, build, and deploy robust AI systems and agentic solutions. Implement and optimize Retrieval-Augmented Generation (RAG) pipelines, integrating with internal knowledge bases, market data, and document repositories
Data Integration & Modeling: Work closely with data engineering teams to integrate structured (e.g., financial data, CRM) and unstructured (e.g., filings, call transcripts, news) data sources. Develop and maintain feature engineering pipelines for model training and evaluation
Prototyping & Productionizing: Rapidly develop proofs-of-concept (PoCs) to validate new ideas and technologies. Take successful prototypes and re-engineer them into robust, production-ready tools and features that can be integrated into banker workflows
Technical Excellence & Compliance: Implement AI solutions that adhere to the firm's standards for security, compliance, and model governance. Ensure code quality, maintainability, and comprehensive documentation for all developed systems
Mentorship & Collaboration: Act as a technical mentor for junior engineers, providing guidance on best practices in AI/ML development. Foster a culture of technical excellence and collaborative problem-solving within the team

Fulltime

Senior CRM Process Owner

The CRM and Business Excellence team in Zalando's Partner Platform Business is l...

Location

Germany , Berlin

Salary:

Not provided

Zalando

Expiration Date

Until further notice

Requirements

5+ years in Salesforce Platform Development, experience building standardized intervention playbooks for partner performance and monetization
Proven track record of implementing Salesforce Flows, configurations and AI-driven automation via Agentforce or Einstein to drive productivity
Required Salesforce Certified Administrator and Platform App Builder
Sales or Service Cloud Consultant certifications are highly preferred
Strong experience in Agile/Scrum environments, proficient in managing backlogs in Jira and mapping processes in Signavio/Other process mapping tools
Exceptional ability to influence senior leadership by translating technical AI capabilities into clear business value and operational ROI
Experience in CRMA (Salesforce CRM Analytics) will be highly appreciated as we look to drive deeper data-driven insights for our partner ecosystem

Job Responsibility

Lead the design and refinement of best-in-class workflows for the entire partner lifecycle, including acquisition, contract management, onboarding, and Service Cloud
Proactively identify and replace 'offline' processes with integrated Salesforce solutions to ensure a single source of truth
Evaluate systemic impact: Assess how new features or process changes affect downstream systems
Drive AI-Enabled Innovation: Oversee the functional implementation of cutting-edge Salesforce technologies
Design intuitive workflows and Salesforce configurations that prioritize user experience and data integrity
Standardize Documentation: Map business processes using industry standards
Maintain Data Integrity: Oversee data management practices
Bridge the Business-Tech Gap: Act as the primary liaison between non-technical business units and engineering teams
Coordinate Cross-Functional Releases: Ensure successful go-live strategies
Own Quality Assurance: Lead User Acceptance Testing (UAT)

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available

Fulltime

Udm And Hss Delivery Engineer

The UDM and HSS Delivery Engineer plays a key role in delivering and operating m...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Accountability
Active Learning
Active Listening
Bias
Business Growth
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork

Job Responsibility

Deploy, test, and troubleshoot 5G network functions (AUSM, UDM, UDR, UDSF) and 4G I-HSS components (HLR, EPS-HSS, IMS-HSS, EIR, MNP)
Deliver and operate mission-critical production systems in line with reliability, availability, and risk-management best practices
Perform system and infrastructure tuning to meet performance, reliability, and security requirements
Ensure security-driven delivery aligned with security best practices
Monitor, assess, and remediate security vulnerabilities, including validation and rollout of security patches in production environments
Plan and execute software upgrades and lifecycle activities for production systems
Drive end-to-end solution delivery in coordination with customers, partners, and internal stakeholders
Manage services during production launch and oversee deployed production solutions
Monitor system health, performance, and capacity using monitoring and observability tools to proactively identify operational risks
Investigate and resolve production incidents and drive root cause analysis

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Partner Support Tech Consultant

Partner Support Tech Consultant (all genders). THE ROLE & THE TEAM: Partner Care...

Location

Germany , Berlin

Salary:

Not provided

Zalando

Expiration Date

Until further notice

Requirements

3+ years of professional experience operating within technical consulting, system administration, or tech-focused process engineering contexts, ideally within an e-commerce, hyper-scale marketplace, or advanced operations setup
hands-on experience with Salesforce Service Cloud configuration (Flows, validation rules, architecture layouts)
prior exposure to, or a strong motivation to master, Salesforce AI tools (Einstein, Agentforce suite) is an advantage
practical experience working alongside or inside corporate automation frameworks (e.g., RPA tools, N8N, or similar API-driven orchestration layers)
proficient operating within structured Agile/Scrum delivery frameworks, including experience organizing backlogs and tracking work items via Jira
prior experience with process mapping software (such as Signavio, Lucidchart, or BPMN standards) is a clear advantage
competency in leveraging data to back technical arguments—specifically utilizing SQL, Salesforce CRM Analytics (CRMA), or basic statistical models to quantify business impacts and operational ROI
strong lateral leadership skills with a proven track record of managing multi-tiered stakeholder expectations and articulating technical constraints into accessible business summaries
Salesforce Certified Administrator, Platform App Builder or Service Cloud Consultant certifications are highly preferred and are an advantage

Job Responsibility

Serve as an expert and functional backup for our Salesforce Service Cloud platform, translating day-to-day operational frictions into configured CRM enhancements
utilise advanced CRM capabilities, taking hands-on responsibility for configuring page layouts, validation rules, user views, and robust Salesforce Flows
drive the deployment of the Agentforce suite, iteratively designing, configuring, and expanding automation and agentic workflows
act as a technical point of contact and liaison between Partner Care and central engineering units on automation technology (N8N, RPA)
own the tactical execution, delivery, and lifecycle management of medium complexity automation packages
deconstruct multi-layered, complex business problems into clear, actionable technical specifications, Jira user stories, and technical delivery tickets
proactively design and optimize processes across adjacent Partner Care domains, with a targeted emphasis on driving automation for Partner Operations
eradicate manual, operational solutions by replacing them with fully integrated, trackable ecosystem solutions
coordinate User Acceptance Testing (UAT) cycles and manage structural releases
apply basic statistical analysis to operational ticketing data to diagnose process bottlenecks

What we offer

27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
2 paid volunteering days a year
hybrid working model with up to 60% remote per week
work from abroad for up to 30 working days a year
employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
relocation assistance available (subject to prior agreement)
family services
health and wellbeing options (including Wellhub)
mental health support and coaching

Fulltime

Senior CRM Process Owner

The CRM and Business Excellence team in Zalando’s Partner Platform Business is l...

Location

Germany , Berlin

Salary:

Not provided

Zalando

Expiration Date

Until further notice

Requirements

5+ years in Salesforce Platform Development, experience building standardized intervention playbooks for partner performance and monetization
Proven track record of implementing Salesforce Flows, configurations and AI-driven automation via Agentforce or Einstein to drive productivity
Required Salesforce Certified Administrator and Platform App Builder
Sales or Service Cloud Consultant certifications are highly preferred
Strong experience in Agile/Scrum environments, proficient in managing backlogs in Jira and mapping processes in Signavio/Other process mapping tools
Exceptional ability to influence senior leadership by translating technical AI capabilities into clear business value and operational ROI
Experience in CRMA (Salesforce CRM Analytics) will be highly appreciated

Job Responsibility

Lead the design and refinement of best-in-class workflows for the entire partner lifecycle, including acquisition, contract management, onboarding, and Service Cloud
Proactively identify and replace 'offline' processes with integrated Salesforce solutions
Evaluate systemic impact of new features or process changes on downstream systems
Oversee the functional implementation of cutting-edge Salesforce technologies, such as Agentforce and Einstein
Design intuitive workflows and Salesforce configurations that prioritize user experience and data integrity
Map business processes using industry standards (like BPMN)
Oversee data management practices at the entry point to ensure high-quality data
Act as the primary liaison between non-technical business units and engineering teams
Coordinate cross-functional releases and ensure successful go-live strategies
Lead User Acceptance Testing (UAT)

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available

Fulltime

Senior CRM Process Owner - Maternity Cover

The CRM and Business Excellence team in Zalandoâ€™s Partner Platform Business is...

Location

Germany , Berlin

Salary:

Not provided

Zalando Sverige

Expiration Date

Until further notice

Requirements

Expertise: 5+ years in Salesforce Platform Development, experience building standardized intervention playbooks for partner performance and monetization
Technical Proficiency: Proven track record of implementing Salesforce Flows ,configurations and AI-driven automation via Agentforce or Einstein to drive productivity
Certifications: Required Salesforce Certified Administrator and Platform App Builder
Sales or Service Cloud Consultant certifications are highly preferred
Methodology: Strong experience in Agile/Scrum environments, proficient in managing backlogs in Jira and mapping processes in Signavio/Other process mapping tools
Stakeholder Impact: Exceptional ability to influence senior leadership by translating technical AI capabilities into clear business value and operational ROI
Analytics: Experience in CRMA (Salesforce CRM Analytics) will be highly appreciated as we look to drive deeper data-driven insights for our partner ecosystem

Job Responsibility

Lead the design and refinement of best-in-class workflows for the entire partner lifecycle, including acquisition, contract management, onboarding, and Service Cloud
Proactively identify and replace 'offline' processes with integrated Salesforce solutions to ensure a single source of truth
Evaluate systemic impact of new features or process changes affecting downstream systems
Oversee the functional implementation of cutting-edge Salesforce technologies, such as Agentforce and Einstein, to automate partner segmentation and drive operational ROI
Design intuitive workflows and Salesforce configurations that prioritize user experience and data integrity
Standardize documentation by mapping business processes using industry standards like BPMN
Oversee data management practices to ensure high-quality data for operational dashboards and executive reporting
Act as primary liaison between non-technical business units and engineering teams
Coordinate cross-functional releases to ensure successful go-live strategies
Lead User Acceptance Testing (UAT)

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available

Fulltime

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Junior CRM Engineer

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