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As a Junior CRM Engineer you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features.
Job Responsibility:
Participate to the CRM team sprints to implement features supporting the defined roadmap
Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions
Participate in the creation of technical designs with best practises in mind
Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons
Ensure long term success by creating and maintaining technical documentation
Responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features
Requirements:
1 years+ hands-on experience working with Salesforce
Proficient in Apex, LWCs and Flow Builder
Familiarity with Salesforce APIs and integration patterns
Experience working in Agile/Scrum environments
Highly customer and service oriented
Ability to carry on tasks in autonomy and feedback on progress in a timely manner
Excellent communication skills in English
Nice to have:
Experience with Salesforce Service Cloud is a plus
Relevant Salesforce Certifications such as Platform Developer (I and II) and Platform App Builder is a plus
Experience with version control tools (e.g., Git, GearSet) and CI/CD pipelines is a plus
What we offer:
Flexi-Week and Work-Life Balance: flexible four-day Flexi-Week at full pay with no reduction to annual holiday allowance
variety of different paid special leaves
Remote Working Allowance: monthly allowance to cover part of running costs
support in setting up remote workspace appropriately
Flexi-Office: international culture and flexibility through Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Meal Vouchers: supported with a certain net sum to spend on a variety of lunches
Health & Wellbeing: insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member
Remote Working Furniture Package: after 3 months of employment, eligible for a furniture package to set up a proper workplace at remote working location
Appreciation: peer-to-peer program to thank and reward colleagues by sending them a voucher
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