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Our Major Programme Services (MPS) team are looking for an exceptional Communications and Engagement specialist with significant experience working on digital transformation programmes within the Defence sector. MPS is in high demand and experiencing repeated successes in delivering value and excellence for our clients who are within daily commuting range from home. Due to this success, we are expanding further across the UK. MPS are client-facing consultants who are part of PA’s core Programme Transformation and Delivery capability Team, PA’s Centre of Excellence for all project, programme, and portfolio capability. We work across Defence, major projects & infrastructure, transport, and public sector taking on client-facing roles on long-term assignments. As a Junior Communications and Engagement Specialist, you will play a pivotal role in developing, delivering, and implementing effective communication and engagement strategies that support goals, programmes, and change initiatives within complex digital transformation programmes. The role will ensure clear, consistent messaging and proactive stakeholder engagement to enable successful organisational change. Your collaborative, human-centric, and value-driven mindset will be crucial in delivering successful outcomes for our clients. This role offers an exciting opportunity to work in a collaborative and innovative environment, shaping projects that drive meaningful impact.
Job Responsibility:
Design and deliver clear and compelling communication strategies to support digital programme communications, policies, and organisational change initiatives for Defence organisations
Work closely with the assignment manager to ensure programme communications are aligned with wider strategic communications across Defence
Identify, map, and proactively engage with a range of stakeholders including internal personnel, external partners, government agencies, and the wider Defence community, build trust and drive adoption
Create multi-channel communication plans and produce clear, compelling, and accurate content, tailored to diverse audiences
Foster behaviour change through messaging, storytelling, and engagement activities
Work collaboratively within a multidisciplinary team and with stakeholders to prepare the organisation for change and ensure alignment of messaging across all programme activities
Facilitate workshops and events to inspire individuals and teams as well as deliver usable outputs
Establish mechanisms to capture feedback and sentiment, using insights to refine communications and measure impact
Foster strong long-term client relationships by maintaining regular communication and managing expectations
Provide mentorship and guidance to junior team members and undertake knowledge transfer activities
Work with clients who are within daily commuting range from home
Requirements:
Experience in delivering communications and engagement within digital transformation programmes
Understanding of measurement tools for communication effectiveness and feedback analysis
Ability to manage complex stakeholder relationships across government and Defence environments
Exceptional interpersonal and communication skills, both written and verbal
Collaborative mindset and ability to work with a diverse range of stakeholders
Analytical mindset with the ability to identify and solve problems, make informed decisions, and manage risks effectively
Knowledge of government and/or Defence communications protocols
Must be able to work at pace, to a high standard and usually to very tight deadlines
Understanding of a human-centric approach to communication and engagement
Must meet UK residency requirements for security clearance (British citizen or resident in the UK for the past 5 years)
Nice to have:
Large scale transformation experience
Prior experience working within Defence or similar complex and operationally focused organisations
Experience working in a consulting environment and/or consortium/blended teams
Communications or public relations qualification (e.g., CIPR, IoIC, PRINCE2 for communications)
What we offer:
Health and lifestyle perks accompanying private healthcare
25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
Generous company pension scheme
Opportunity to get involved with community and charity-based initiatives
Tax efficient benefits (cycle to work, give as you earn)