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Delivery Hero Logo Delivery Hero · IT - Administration

Junior Collections Analyst

Spain, Barcelona · Job Posted June 17, 2026
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Job Description

We are looking for a world class and experienced customer service and billing professional to join the Order to Cash team within our Global Finance Operations Department in our HQ. As an O2C Billing Assistant, you will have full responsibility for the complete billing cycle for designated portfolios of accounts.

Job Responsibility

  • Generate invoices and payments accurately in a timely manner
  • Process credit and debit adjustments, as necessary
  • Update and maintain billing records and master data when applicable
  • Ensure quality of accounting data by monitoring and implementing control checks
  • Collaborate closely and proactively with other departments & local teams
  • Resolve all billing and payment related inquiries within established SLAs
  • Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines
  • Monitor and manage accounts receivable balances, including payment application and follow-up on overdue invoices
  • Establish effective back-up support processes (cross-training and knowledge transfer) to ensure seamless support for all portfolio matters
  • ensure adequate coverage when out of office
  • Assist with reconciliations & support month-end-closing
  • Assist in the identification of process improvements
  • Other duties as assigned

Requirements

  • Experience in billings and/or Accounts Receivable
  • Excellent English communication skills required
  • Minimum 1 year experience in Accounting
  • Eye for detail and accuracy are imperative
  • Highly organized and able to multiple tasks in a fast-paced environment
  • Ability to work effectively under pressure and deadlines
  • Ability to develop in a multicultural environment
  • a true team player
  • Excellent organizational skills
  • Analytical and problem-solving skills
  • Display initiative, proactive and adaptable

Nice to have

  • Italian or Portuguese as a nice to have
  • Hands-on experience with a world-class ERP system—SAP experience is a plus

What we offer

  • Top-notch private health insurance
  • Monthly Glovo credit
  • Discounts on transportation, food, and even kindergarten expenses
  • Discounted gym memberships
  • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
  • Online therapy and wellbeing benefits
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