Junior Business Support Specialist Job at 3Shape (Ankara)

Junior Business Credit Specialist

As a Junior Business Credit Specialist, you'll be a foundational member of our B...

Location

United Kingdom , Leicester

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

A keen interest in credit control, finance, or accounting, and a desire to build a career in this field
Excellent communication skills and the ability to have difficult conversations with empathy
Be passionate about customers and always seek to provide a first-class service
A highly motivated self-starter with a strong desire to learn, contribute to problem-solving, and take ownership of tasks
Ability to work independently and as part of a team in a fast-paced environment
Forward-thinking, with a growth mindset and a good head for numbers

Job Responsibility

Learning and executing the process of reaching out to customers with overdue accounts to discuss and agree appropriate payment plans
Answering inbound calls, and responding to customer inquiries regarding debt, payment plans, and their energy account
Providing outrageously good customer service to support our Business customers in leaving our debt collection process, discussing objections to their switch and credit referencing
Resolve queries from both internal and external third-party partners, maintaining a flexible approach which is conscious of commercial impact
Assisting the team in utilising credit reference agency data and financial insights to inform effective, risk-aware escalation and debt resolution decisions
Supporting the identification and resolution of common account issues to improve the customer journey and reduce obstacles to them making payment
Assist the team in identifying customer trends and supporting the development and deployment of repayment strategies
Working collaboratively with team members and the wider credit family to do the right thing for the customer, and build sustainable long-term solutions
Working closely with the wider Octopus Energy for Business operations team, to advise Energy Specialists on debt processes and the Credit Team perspective

What we offer

Opportunity to take part in a CICM Level 3 Credit Control apprenticeship (dependent upon successful completion of 6 month probation)
Flexible salary matching experience
Unique company culture
Named UK's top company to work for
Top ten in the Sunday Times Best Places to Work 2024
Perks you actually care about

Fulltime

Junior Business Credit Specialist

As a Junior Business Credit Specialist, you'll be a foundational member of our B...

Location

United Kingdom , Leicester

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

A keen interest in credit control, finance, or accounting, and a desire to build a career in this field
Excellent communication skills and the ability to have difficult conversations with empathy
Be passionate about customers and always seek to provide a first-class service
A highly motivated self-starter with a strong desire to learn, contribute to problem-solving, and take ownership of tasks
Ability to work independently and as part of a team in a fast-paced environment
Forward-thinking, with a growth mindset and a good head for numbers

Job Responsibility

Learning and executing the process of reaching out to customers with overdue accounts to discuss and agree appropriate payment plans
Answering inbound calls, and responding to customer inquiries regarding debt, payment plans, and their energy account
Providing outrageously good customer service to support our Business customers in leaving our debt collection process, discussing objections to their switch and credit referencing
Resolve queries from both internal and external third-party partners, maintaining a flexible approach which is conscious of commercial impact
Assisting the team in utilising credit reference agency data and financial insights to inform effective, risk-aware escalation and debt resolution decisions
Supporting the identification and resolution of common account issues to improve the customer journey and reduce obstacles to them making payment
Assist the team in identifying customer trends and supporting the development and deployment of repayment strategies
Working collaboratively with team members and the wider credit family to do the right thing for the customer, and build sustainable long-term solutions
Working closely with the wider Octopus Energy for Business operations team, to advise Energy Specialists on debt processes and the Credit Team perspective

What we offer

Opportunity to take part in a CICM Level 3 Credit Control apprenticeship (dependent upon successful completion of 6 month probation)
Flexible salary matching experience
Unique company culture
Perks you actually care about
Inclusive work environment
Equal opportunities

Fulltime

Junior IT Support Specialist

The Junior IT Support Specialist plays a critical role in our mission. You’ll wo...

Location

United States , Raleigh

Salary:

Not provided

Carimus

Expiration Date

Until further notice

Requirements

2–3 years of experience in an IT support, helpdesk, or service desk role
Hands-on experience supporting Windows and/or macOS users in a business environment
Ability to perform basic hardware troubleshooting (laptops, docks, monitors, peripherals)
Experience working with a ticketing system and managing tickets through resolution while communicating clearly with users
Practical experience with user account administration (e.g., Microsoft 365, Google Workspace, or similar platforms)
Basic understanding of endpoint/device management concepts (software installation, system configuration, updates)
Basic knowledge of computer networks and connectivity troubleshooting (Wi-Fi, LAN, VPN, remote access)
Working knowledge of IT security best practices (phishing, malware, lost/stolen devices) and ability to follow security policies and procedures
Strong communication skills and a friendly, user-focused support approach
Organized and detail-oriented, with the ability to document work, follow processes, and manage IT assets

Job Responsibility

Provide first-line IT support, primarily focused on the needs of the local office while also assisting remote employees
Manage, monitor, and resolve support tickets in Jira Service Management, keeping users updated in real time
Communicate clearly within tickets, following defined workflows, escalation paths, and SLA requirements
Manage user accounts, groups, mailboxes, and devices (M365, Entra ID, Intune, Mosyle)
Administer licenses and subscription products (M365, GCP, Azure, AWS)
Install, configure, and update endpoint operating systems (Windows, macOS, Linux)
Maintain IT asset management, including inventory, stock, purchasing, and related documentation
Create and update user guides and internal IT documentation
Support and manage office printers
Assist with security incident handling, including phishing, malware, and lost or stolen devices, in collaboration with the Cybersecurity team

What we offer

Medical, dental, and vision insurance (with family coverage options)
Life and disability insurance
401(k) plan with employer match
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
15 days of paid time off (PTO)
Paid company holidays

Fulltime

Junior IT Application Support Specialist

At Bosch, we shape the future by inventing high-quality technologies and service...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Experience in application support (preferably with document management systems)
Strong analytical and problem-solving skills
A solid understanding of ITSM practices and agile methodologies
Excellent communication skills – fluent in English, both written and spoken
Customer-centric attitude with a sense of ownership and initiative
Ability to work independently and collaboratively
German language skills are a plus

Job Responsibility

Provide 2nd-level support for our Document Management System (Document Backbone)
Resolve complex incidents escalated from 1st-level teams
Ensure smooth, secure, and efficient system performance
Advise stakeholders based on your functional and technical knowledge
Understand business needs and translate them into effective IT solutions
Identify recurring issues and propose sustainable fixes
Suggest and test functional enhancements
Support testing and quality assurance of new features
Work closely with product teams, developers, and business users
Contribute to a culture of agility, transparency, and shared responsibility

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Non-working days on the 31st of December

Fulltime

Junior Customer & Sales Support Specialist

As a Junior Customer & Sales Support Specialist at stichd, you’ll be a vital par...

Location

United States of America , New York

Salary:

42800.00 - 56935.00 USD / Year

Puma Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Economics, Sales, or related field preferred
1–2 years of experience in customer service, sales support, e-commerce, or online retail operations
Experience working with multiple systems simultaneously
ability to quickly learn ERP and CRM tools (e.g., Salesforce Service Cloud)
Strong communication skills
fluent in English (Spanish a plus)
Familiarity with international trade conditions, Incoterms, export procedures, and documentation
Team-oriented, positive, and solutions-driven, with high attention to detail and follow-through
Proactive, curious, and self-motivated—comfortable taking ownership and speaking up with ideas
Experience with SAP is a strong plus

Job Responsibility

Provide exceptional service and daily operational support to the sales team
Manage the full order lifecycle—from order entry to on-time delivery—to ensure a first-class customer experience
Act as the primary liaison with cross-functional partners (Logistics, Finance, E-commerce, etc.) to ensure smooth internal processes
Monitor accounts receivable, assist with payment allocations, and ensure proper follow-up
Track and proactively manage purchase orders
collaborate closely with the Logistics team in Tilburg
Identify inefficiencies and implement improvements to optimize operational workflows
Serve as the first point of contact for customers across multiple channels (email, phone, live chat, social media)
Handle logistics issues, returns, and refunds in collaboration with Finance when incorrect or faulty goods are received
Partner with the B2C E-commerce team to enhance service levels and drive online growth

What we offer

Bonus
Benefits

Project Support Specialist

As a member of the Client and Project Services (CaPS) team the Project Support S...

Location

Canada , Halifax

Salary:

55000.00 - 105000.00 CAD / Year

BMT

Expiration Date

Until further notice

Requirements

Managing, organizing, and maintaining structured and unstructured information in shared digital environments (e.g., SharePoint, network drives, document management systems)
Information governance, including document control, version management, retention requirements, and access permissions
Providing project management services to internal and external clients as may be required such as coordinating meetings/workshops and client engagements (including developing and maintaining awareness of the stakeholder community)
Managing day-to-day activities for the Project Management team including analyzing project data and producing progress reports, documenting and tracking action items, producing associated slide decks, agendas and Records of Discussion for meetings, workshops, and events
Documenting processes, and suggesting updates to reduce or eliminate inefficiencies
Providing project coordination activities include reviewing and aligning all aspects of deliverables produced for various project areas, and ensuring that the appropriate team members are supporting the right activities at the right times
Fulfil all administrative requirements for the task ensuring that all necessary quality control systems are maintained
Supporting external BMT client tasks as assigned by the Project Manager (PM) or client TA
Completing tasks to meet specified objectives within agreed timescales and budgets
Assisting the PM in monitoring the project schedule, key meetings, etc. and socializing the battle rhythm/business cadence

Job Responsibility

Supporting the delivery of client projects by applying specialized skills in the management and execution of their project deliverables including but not limited to: Information Management
Data Systems
Financial Planning
Project Management
Providing professional and efficient project support to BMT North America and their clients in the management and delivery of their projects
Assisting project/program managers and shared services in the execution of internal and external projects within allocated cost and budget

What we offer

Medical, dental and vision plan (including a Health Care Spending Account)
Employee and Family Assistance program
Parental/Maternity leave top-up program
RRSP or TFSA matching program
Flexible work hours
Hybrid work arrangement
Training and development opportunities
Employee recognition program
Employee referral program

Fulltime

Junior Business Analyst

We are seeking a data-focused, motivated Junior Business Analyst to deliver comp...

Location

Canada , North York

Salary:

Not provided

Randstad

Expiration Date

July 27, 2026

Requirements

Healthcare Data Standards: Proven, hands-on experience working directly with FHIR standards, including custom resource modeling, profiles, and FHIR API ingestion patterns.
Technical Data Tooling: Strong capability writing SQL queries paired with practical experience handling data exploration assets inside Databricks.
Data Engineering Literacy: Solid experience executing detailed data analysis, schema profiling, and building source-to-target data mapping templates.
Web Services & Formats: High proficiency generating, reading, and editing JSON files combined with practical API testing using Postman.
Agile Framework Experience: Direct experience working within an Agile/Scrum delivery model leveraging tracking software like Azure DevOps.
Core Business Analysis Skills: Demonstrated ability to document use cases, map business process models, and translate technical data metrics into clear software execution steps.
Soft Skills: Superior analytical, problem-solving, and verbal/written communication skills with a proven track record of successfully collaborating within technical delivery teams under tight deadlines.

Job Responsibility

Data Standards Transposition: Analyze source healthcare records and lead data transformation activities, mapping and modeling legacy relational database structures into standard Fast Healthcare Interoperability Resources (FHIR) schemas.
Agile Requirements Architecture: Extract and clarify detailed technical requirements from clinical stakeholders and subject matter experts. Formulate and structure coherent, technical user stories and acceptance criteria within Azure DevOps.
Technical Interface Validation: Author and manipulate structured JSON payloads. Execute data integration, endpoint verification, and API behavior validation utilizing Postman.
Database Analysis & Ingestion: Write and run targeted SQL queries to profile data distributions, discover schema anomalies, and execute precise source-to-target data mapping matrices.
Cloud Analytics Exposure: Support big data analysis and data validation tracks within unified cloud environments like Microsoft Databricks.
Cross-Functional Communication: Act as a core translator, working closely alongside Software Developers, Data Engineers, and Privacy Specialists to communicate, clarify, and validate dense backend data definitions.
Lifecycle Documentation: Build and maintain detailed business analysis artifacts, including data flow diagrams, business rules registries, and comprehensive requirements traceability matrices (RTM).

Junior Specialist Transport and Logistics

A structured, conceptual way of working goes hand in hand with a hands-on mental...

Location

Netherlands , Wijchen

Salary:

Not provided

WHEELS Logistics GmbH & Co. KG

Expiration Date

Until further notice

Requirements

Completed commercial vocational training or a degree in business/economics (Bachelor / HBO)
Initial experience through internships or part-time jobs is a plus, but not required
Customer-oriented mindset and clear communication skills
Fluent in Dutch
good knowledge of English is a plus.

Job Responsibility

You are the first point of contact for B2B customers regarding transport orders, notifications, and logistics KPIs
As the link between customer and planning, ensure agreed services are fulfilled
Work closely with internal teams and external business partners
Maintain and expand network with partner companies, use freight exchanges, and market transports economically
Actively contribute to continuous improvement of processes
Support the team in daily operations and take on fleet management tasks when needed.

What we offer

Competitive salary
8% holiday allowance
27 vacation days
Travel allowance (commuting)
Attractive supplementary pension scheme
Flat hierarchies
Regular team events
Monthly team lunch
Flexible working hours
Free parking

Fulltime

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Junior Business Support Specialist

Job Description

Job Responsibility

Requirements

Nice to have

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