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At Thames Water, we deliver life’s essential service to 15 million customers every day, keeping water flowing through a vast network. As the UK’s largest water company, we’re driving digital transformation to harness data and technology, solve today’s challenges, and build a more resilient, sustainable future for our customers, communities, and environment. As a Junior Business Analyst, you drive project success by aligning requirements with business goals, collaborating with stakeholders, and applying the right tools to deliver real value.
Job Responsibility:
Engage effectively with various stakeholder groups, build trusted relationships, and tailor communication to their needs
Work with project teams to build relationships while also meeting user needs
Communicate clearly and consistently with stakeholders
Support Project Managers and teams to prioritise and make decisions
Apply Business Analysis techniques to analyse current services and processes against problem statements, needs, and outcomes
Evaluate and document business requirements and non-functional requirements using relevant techniques
Have knowledge & experience working with agile and Waterfall methodology, apply an agile mindset to all aspects of work
Work closely with business areas on the opportunities, positively challenge and drive collaboration across teams to optimize opportunities within projects
Seek the necessary agreement and approval of documentation with appropriate stakeholders to proceed through stages of delivery
Ensure all documentation & deliverables meet the required quality to ensure the successful delivery of the outcome with minimal defects/missing scope
Ability to present information clearly and succinctly at varying levels of detail, emphasis on simplifying complex business and technical concepts
Requirements:
Around 1–2 years’ experience in a general business or project environment
An understanding of both Agile and Waterfall delivery approaches
Strong communication skills, with the confidence to engage and collaborate with stakeholders
A BCS (or equivalent) Foundation/Diploma qualification – or a willingness to work towards it
Some exposure to IT or digital projects, with an interest in how technology drives business change
What we offer:
26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
Performance-related pay plan directly linked to company performance measures and targets
Generous Pension Scheme through AON
Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance