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Reporting to the Financial Controller, the Junior Billing & Accounts Receivable Specialist will support collection activities, track slow-paying customers, and escalate unresolved accounts to the appropriate teams. Additionally, they will assist with billing tasks. EliseAI is growing its in-house Accounting department to create a top-tier team that drives the company’s growth by supporting other business functions and providing insights into business performance. This role is crucial for resolving overdue invoices and enhancing the company’s cash flow.
Job Responsibility:
Monitor outstanding balances, proactively follow up on overdue accounts, and collaborate with customers to address payment concerns. This includes sending account statements, partnering with Customer Success Managers to resolve issues, and keeping detailed, up-to-date records of collections activities and documentation
Ability to handle large volumes of AR and tailor collection methods based on customer responses or lack thereof
Support the team by preparing and distributing complex accounts receivable invoices for customers using billing platforms like Subscript, NetSuite, and other relevant tools
Create customized customer invoices for submission through third-party billing portals
Assist in maintaining up-to-date customer information in Salesforce, NetSuite, and other billing solutions
Assist with billing portal registrations and compliance efforts by coordinating with customers and, when necessary, collaborating with the legal team, customer success team, and insurance broker
Requirements:
Bachelor’s degree preferred
major in accounting, finance, economics, mathematics, or a related field preferred
Minimum 2+ years of relevant experience in billing and accounts receivable
high-growth enterprise, SaaS experience preferred
Experience with accounting ERP systems in previous role(s) (NetSuite and Salesforce experience preferred)
Proficiency in Microsoft Office and Google Suite applications, with advanced skills in Excel
Direct and clear communicator, both written and verbal. Not afraid to speak up
Strong problem-solving skills and an interest in continuous process improvement
Comfortable handling and analyzing large datasets, including 100,000+ transactions
What we offer:
Equity in the company in the form of stock options
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Monthly fitness stipend
Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
Fun company social events through our Elise and the City program
Unlimited vacation and paid holidays
We'll cover relocation packages from outside of the Greater NYC metro area