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As a Relationship Associate, you will collaborate with Senior Relationship Managers to meet the banking and financing needs of international mid-market clients. This role focuses on deepening existing relationships, acquiring new clients, and ensuring an exceptional "Client First" experience, directly contributing to client success and Citi's growth.
Job Responsibility:
Serve as a primary client contact, addressing inquiries, managing escalations, and supporting Senior Relationship Managers in portfolio management
Drive client acquisition and onboarding, leveraging Citi's global insights and solutions
Assist with comprehensive client relationship analysis, including credit application write-ups, financial spreading, deal structuring, and documentation
Administer credit relationships, ensuring adherence to institutional policies
Facilitate product implementation, manage client onboarding processes, and maintain CRM data
Ensure strict adherence to global KYC standards and compliance deliverables
Build strong internal ties with global Commercial Banking teams, product teams (Cash Sales, Trade Finance, Markets), and Underwriting/Risk teams to deliver integrated client solutions and share best practices
Proactively assess and mitigate risks in business decisions, ensuring compliance with laws, policies, and ethical standards to safeguard Citi's reputation and assets
Requirements:
5-8 years in banking, preferably commercial or corporate banking, with a proven client relationship or client-facing background
Excellent sales, presentation, and communication skills, client-service oriented
Strong analytical, problem-solving, and credit assessment abilities
Highly self-motivated with effective collaboration skills
Solid understanding of general banking processes and commercial banking solutions (Transactional Banking, FX, Trade, Treasury, Working Capital, Lending)
Proficient with Microsoft Office Suite and CRM applications
Fluent in English
Bachelor's/University degree or equivalent experience