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Junior Back Office Analyst

https://www.citi.com/ Logo

Citi

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Location:
Poland , Warsaw

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Category:
Finance

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Contract Type:
Not provided

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Salary:

81660.00 - 119240.00 PLN / Year
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Job Description:

Junior Back Office Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.

Job Responsibility:

  • Processes client’s requests related to system set up including signatories’ updates and documentation lodgment
  • Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes
  • Provides response to client and internal inquiries
  • Prepares documentation for archiving
  • Documents operation procedure updates
  • Escalates urgent / risk issues through the appropriate escalation channels
  • Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing
  • Assists in the implementation of validated process improvements
  • Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed

Requirements:

  • Previous experience in financial services will be an asset
  • Multitasking champion
  • Flexibility, team spirit, loyalty
  • High attention to detail
  • Good PC skills (Excel, Word)
  • Fluent in both written and spoken English
  • Be able to work under pressure and to meet deadlines
What we offer:
  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave
  • statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
  • Additional day off for volunteering
  • Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
  • Opportunity to receive an annual discretionary incentive award
  • Special offers and discounts for employees

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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