Junior Associate - AEOI Compliance Group

• Support the ITC team in day-to-day client service activities, seeking guidance from senior team members as needed
• Assist with maintaining strong working relationships with internal stakeholders and external clients by communicating in a professional and timely manner
• Prepare foundational documents such as tax forms, notices, and draft FATCA/CRS reports under supervision, ensuring accuracy before submitting for review
• Conduct initial checks on documentation and flag any gaps, inconsistencies, or questions for senior review
• Help monitor accounts receivable for assigned clients by preparing updates and gathering information for the team lead
• Develop working knowledge of FATCA, CRS, and due diligence requirements, actively participating in training and applying learnings under supervision
• Support the implementation and maintenance of department procedures and processes by assisting with updates, documentation, and testing
• Assist with onboarding new FATCA/CRS clients by preparing checklists, gathering documents, and updating system records under direction
• Provide general support to colleagues during peak periods or when team members are absent, including helping monitor shared inboxes
• Maintain accurate database and Tracker records by entering data, updating engagement details, and ensuring information is complete and current
• Follow department procedures for DEF preparation and DocuSign processing, ensuring documents are organized and submitted for review
• Ensure timely management of emails by organizing correspondence and saving client communications into Tracker according to process
• Support the team by tracking DocuSign DEF statuses, preparing summaries, and escalating any delays or issues
• Assist with preparing AEOI reports or board materials by gathering data, formatting reports, and arranging meeting logistics as directed
• Take on additional tasks as required, demonstrating a willingness to learn and assist wherever capacity allows
• Share key learnings with the team and participate actively in team meetings and training sessions

• Third Level Qualification Bachelor’s Degree
• Transfer Agency experience or legal background is desirable, but not essential
• Excellent interpersonal and customer service skills
• Outstanding time management and organizational skills
• Oral/written communication skills, and attention to detail is required
• Must be able to work in a fast-paced environment including reporting and providing support to various members of the team in a pro-active manner
• Individual with a positive “can-do” attitude who takes ownership of assigned responsibilities
• Proficiency in Microsoft Outlook, Excel and Word
• Team player – flexible and adaptable
• Demonstrate ability to think strategically

Transfer Agency experience or legal background