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Our client is a well-established and highly regarded independent financial planning firm that prides itself on delivering exceptional client service. Due to continued growth, they are looking to appoint a Financial Planning Administrator to join their experienced support team.\n\nThis is an excellent opportunity for someone with experience with no financial services administration to pursue a career within the industry.\n\nThe Role\n\nAs a Financial Planning Administrator, you'll play a key role in supporting Financial Advisers throughout the advice process, ensuring clients receive a first-class service from initial enquiry through to ongoing reviews.
Job Responsibility
Supporting Financial Advisers with the preparation of client meetings and documentation
Requesting information, valuations and quotations from product providers
Preparing authority letters and client documentation
Processing new business applications and monitoring cases through to completion
Maintaining accurate client records and updating internal systems
Uploading and managing client documentation in line with company procedures
Carrying out anti-money laundering and other compliance checks
Liaising with clients, providers and colleagues to progress cases efficiently
Assisting with ongoing client servicing and annual review processes
Responding to emails, telephone calls and correspondence within agreed service standards
Ensuring all work is completed in line with FCA regulations and company compliance requirements
Requirements
Strong organisational skills with excellent attention to detail
Excellent communication and relationship-building skills
Comfortable managing multiple priorities in a busy environment
Good knowledge of financial planning products and processes
Proficient using Microsoft Office and back-office systems
A proactive, team-focused approach with a commitment to delivering Outstanding client service
What we offer
Competitive salary
Supportive team environment
Ongoing training and development
Long-term career progression within a growing financial planning business