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5G Communications Ltd. Logo 5G Communications Ltd. · Office Administration

Junior Administrative Assistant

United Kingdom, High Wycombe · Job Posted May 16, 2026
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Job Description

Established since 1998, the group is a well-known supplier of B2B telecommunications, providing technology solutions throughout the UK with a turnover exceeding £23m. We are currently recruiting for a Junior Administrative Assistant to join our busy Head Office team in High Wycombe. This is an excellent opportunity for someone looking to begin or further develop their career within a fast-paced business environment. The role offers a varied mix of administration, customer support, and operational tasks, making it ideal for someone organised, motivated, and eager to learn.

Job Responsibility

  • Handling incoming calls professionally and directing enquiries to the appropriate team members
  • Responding to customer enquiries via telephone and email in a professional and timely manner
  • Processing new customer orders and supporting amendments to existing services
  • Updating internal systems and maintaining accurate customer and order records
  • Assisting with data entry, documentation, and general administrative tasks
  • Supporting colleagues across multiple departments with day-to-day operational activities
  • Monitoring shared inboxes and ensuring enquiries are directed appropriately
  • Helping to coordinate customer requests and internal communications
  • Maintaining organised electronic filing systems and company records
  • Providing a high standard of customer service and administrative support at all times

Requirements

  • Strong communication and interpersonal skills
  • Good attention to detail and accuracy
  • Organised, reliable, and able to prioritise workloads
  • Positive attitude with a willingness to learn
  • Comfortable using Microsoft Outlook, Word, and Excel
  • Ability to work effectively within a team environment
  • Professional and confident telephone manner
  • Ability to maintain confidentiality and handle information responsibly
  • A–C grade GCSEs (or equivalent) in English and Maths
  • Basic IT proficiency, including Microsoft Office applications

Nice to have

  • Previous office or customer service experience beneficial but not essential
  • Full UK drivers licence
  • Comfortable working in a target driven environment
  • I can communicate clearly on all levels
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