Junior Account Development Representative Jobs

Team Internet

Location:
Poland, Kraków

Category:
Sales

Contract Type:
Not provided

Salary:

5000.00 - 5600.00 PLN / Month

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Job Description:

Are you a person who loves chasing new opportunities, solving problems, and building connections? Then we need you! We’re on the hunt for an energetic Junior Account Development Representative (ADR) with a knack for clear, friendly communication. In this role, you’ll split your time between reaching out to new leads and turning prospects into clients and being the go-to hero for our existing clients with top-notch, responsive support. If you’ve got a way with words—whether it’s calls, chats, or emails—and you’re ready to make an impact across multiple channels, we want to hear from you!

Job Responsibility:

Lead Qualification: Engage in initial conversations with leads to understand their needs, fit, and budget. Assess whether a lead meets the criteria to become a sales opportunity, using our custom internal framework based on the BANT methodology (Budget, Authority, Need, Timing)
Prospecting & Outreach: Research and prospect for new leads and former clients using multiple channels, including Teams, WhatsApp, Telegram, LinkedIn, and email
Initiate Contact: Call or email to qualify potential clients, set up meetings, or forward qualified leads to account executives
CRM Management: Maintain accurate records of all sales and support activities in the CRM
Customer Support: Provide first-line support for existing clients via email and live chat
troubleshoot and resolve customer issues efficiently
Feedback & Communication: Collect and relay customer feedback to relevant teams to support ongoing improvements
Customer Experience: Ensure a positive customer experience through timely and effective communication
Collaboration: Work closely with the sales, customer success, and account management teams to maximize new business opportunities and ensure a seamless customer journey

Requirements:

Fluent English, both written and spoken
Highly organized, dedicated, and possessing a strong work ethic
A positive, can-do attitude
Experience with: HubSpot (or similar CRM)
Experience with communication tools such as Slack, Teams, WhatsApp, Telegram
Experience with phone calls (both cold and warm leads)
Basic understanding of internet marketing
Willingness to learn and continuously improve skills and knowledge
Ability to provide excellent customer service

Nice to have:

Understanding of e-commerce and affiliate program models
Additional language
Experience in Customer Success/Support in IT or SaaS environments is preferred but not required
Experience with LinkedIn outreach

What we offer:

We are collaborative, fair, consciously inclusive, and flexible
We trust, value, and support our people to make the difference
We believe that diversity of thought and experience provides the platform for innovation and creativity
We invest in the development of our people to drive our ambitions forward
We offer a range of benefits (including your choice of tech) and a competitive package
We offer a great work environment in an internationally successful enterprise in the online services industry

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Junior Account Development Representative