Jr. Voice / Telephony Engineer Jobs

Jr. Voice / Telephony Engineer

Anchor Point Technology Resources

Location:
United States, Indianapolis

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Are you currently in a systems support or network admin role, but looking for a change? If you're interested in carving out a niche for yourself within unified communications, and telephony solutions, then this permanent role may be the perfect fit. We're currently seeking an individual with at least some base-level knowledge of Cisco Contact Center (and top-notch customer service skills) to join a small, but growing team on the NE side of Indy; blend of on-site and remote work.

Job Responsibility:

Design, implement and maintain call center technologies and infrastructure
Install, troubleshoot, repair and maintain VoIP telephony systems

Requirements:

1 year of experience in Unified Communications or related technologies
1 year of experience with UCCE (IP-IVR or CVP) using ICM Script Editor and ICM admin preferred
1 year of experience with CUIC, Cisco Call Studio and Contact Center Express preferred
Basic understanding of Microsoft Desktop and Server operating systems preferred
Basic understanding of TCP/IP and related protocols such as DNS and DHCP preferred

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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