Jr. Solutions Engineer Jobs

ShipperHQ

Location:
United States, Austin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Jr. Solutions Engineer, you’ll support our Sales and Implementation teams by helping prospective and new customers understand how ShipperHQ works and how it can solve their unique shipping challenges. You’ll learn the ins and outs of our product, gain exposure to a variety of e-commerce platforms, and grow into a trusted resource for our customers and internal teams.

Job Responsibility:

Learning the ShipperHQ platform and becoming a product expert
Supporting sales calls and demos by helping explain how our solution fits customers' needs
Troubleshooting basic setup questions and guiding customers through early configuration steps
Gathering customer feedback and helping relay it to the Product team
Collaborating with Technical Support and Engineering to help solve customer challenges
Growing your technical skills by exploring APIs, integrations, and the e-commerce ecosystem

Requirements:

Recent graduate in a technical or business-related field (or equivalent hands-on experience)
Some exposure to web technologies or SaaS products
Strong communicator who enjoys working with people
Detail-oriented, curious, and eager to learn
Comfortable with ambiguity and excited to grow in a fast-paced environment

Nice to have:

familiarity with REST APIs

What we offer:

22 days of PTO plus public holidays
401k Match
Medical, Dental, and Vision Insurance
Maternity and Paternity Leave

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Jr. Solutions Engineer