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Jr. Revenue Training Specialist

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KnowBe4

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Location:
United States , Clearwater

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

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Job Description:

The Jr. Revenue Training Specialist supports the facilitation of apprenticeship training initiatives for sales, customer success, and revenue-generating teams. This role assists with the development and delivery of skill-building programs, helps conduct assessments, and ensures compliance with KnowBe4 policies and procedures. Collaborating with cross-functional teams, the Jr. Specialist contributes to aligning training efforts with business objectives and fostering a culture of continuous learning. This position provides foundational experience in developing skilled revenue generators and supports organizational growth.

Job Responsibility:

  • Support the facilitation of sales development initiatives, contributing to the training of a high-performing salesforce within the apprenticeship program
  • Help conduct skills-based assessments and participate in role-plays and practical exercises to aid in evaluating trainees’ knowledge and identifying skill gaps
  • Assist in monitoring performance metrics and statistics for revenue trainees, providing insights for improvement and helping implement corrective training interventions
  • Ensure adherence to KnowBe4 policies and procedures during training sessions and assist in coaching efforts to enhance data accuracy and customer handling
  • Collaborate with various teams to support alignment between training programs and organizational goals, policies, and procedures
  • Offer basic feedback regarding trainee performance and potential, working under the guidance of more senior team members and collaborating with HR and hiring managers
  • Utilize learning management systems (LMS) and digital platforms to assist in tracking training delivery and maintaining records of trainee progress
  • Begin building knowledge of industry trends, best practices, and emerging technologies in sales and customer success to contribute to the continuous improvement of training offerings

Requirements:

  • High school diploma or GED is required
  • A minimum of 1 year of proven work experience in sales, sales management and/or quality control in a sales-related role
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Strong verbal and written communications
  • Excellent time management and organization skills
  • Excellent listening skills
  • Ability to find the root cause of why an employee may be struggling
  • Strong statistical analysis skills
  • Strong skills in working with people
  • Strong skills in developing plans and drills to help employees
What we offer:
  • We offer company-wide bonuses based on monthly sales targets
  • employee referral bonuses
  • adoption assistance
  • tuition reimbursement
  • certification reimbursement
  • and certification completion bonuses

Additional Information:

Job Posted:
December 26, 2025

Work Type:
Hybrid work
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