Jr IT Operations Analyst, 1Password

1Password

Location:
United Kingdom

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

41000.00 - 55000.00 GBP / Year

Save Job

Apply Position

Job Description:

The IT team at 1Password provides software and hardware support services to all employees in this swift-moving and rapidly growing company. We maintain and provide timely access to the business tools necessary in a remote-first computing environment. The work we do touches everyone at the company, every day. The Junior IT Operations Analyst will collaborate with a growing team to deliver IT services, develop their IT knowledge, and support employees across the business. This is a UK-based, fully remote opportunity offering competitive salary and benefits.

Job Responsibility:

Contribute to the IT Operations team initiatives and work on routine tasks and problems in a fast-paced environment, including onboarding & offboarding users, process adherence, tool provisioning, and asset tracking
Contribute to consistently formatted and updated reference materials with support from the rest of the Operations team
Participate in inventory orders and deliveries
Collaborate frequently and effectively with the IT teams and embrace a culture of feedback.

Requirements:

1-2 years of work or internship experience in an operational role
Interest in ticketing systems, asset management systems, and user account lifecycles
Familiarity with common enterprise SaaS applications, such as Google Workspace, Slack, Salesforce, Office 365, and Zoom
Comfortable receiving and providing feedback
The ability to relate well with all kinds of people by building rapport, being kind and maintaining composure
Solid written and verbal communication and collaboration skills
Familiarity with hardware and software lifecycle management is a plus.

Nice to have:

Familiarity with hardware and software lifecycle management is a plus
Confidence: A willingness to take on new challenges, and see them through to completion
Humility: You're not afraid to ask 'dumb' questions and make mistakes (as long as you learn from them)
Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are
Teamwork: We work together, and succeed as a team!

What we offer:

Maternity and parental leave top up programs
Wellness spending account
Generous PTO policy
Company-wide wellness days off scheduled throughout the year
Wellness Coach membership
Comprehensive health coverage
Employee stock option program for all full-time employees
Retirement matching program
Training budget, 1Password University access, and learning sessions
Free 1Password account (and friends and family discount!)
Paid volunteer days
Employee-led DEI&B programs and ERGs
Fully remote environment
Peer-to-peer recognition through Bonusly.

Additional Information:

Job Posted:
April 30, 2025

Employment Type:

Fulltime

Work Type:

Remote work

View All Jobs In This Company

Job Link Share:

Jr IT Operations Analyst