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As Linxa, we make it simple and fast to grow our customers’ profitability and capture new revenue. Our architecture and technology solve challenges in the Wholesale Telecoms market and accelerate our customers’ growth without limitations of legacy technology or processes. We are looking for a Jr. Implementation Engineer to join our infrastructure team. As an Implementation Engineer, you will be responsible for system setup, environment configuration and deployment processes within internal projects.
Job Responsibility:
Managing customer questions diligently and efficiently, routing them to more experienced members of the team as needed
Communicating issues, requirements, and feedback between the customers / vendors and other internal teams
Writing documentation & knowledgebase articles
Working on internal projects to help the efficiency of the team
Perform maintenance activities including hardware and software upgrades, migrations, decommissioning, and capacity upgrades
Perform hands-on troubleshooting and repair of network hardware, software, and network links
Create and maintain documentation for the network and system infrastructure
Work cross-functionally to plan and execute on projects and manage operational incidents
Be a collaborative teammate that will work across multi-functional groups and have the ability to learn and adapt to changing requirements
Requirements:
Bachelor’s degree in a related field or equivalent experience
Knowledge/experience with System Administration with Linux (Ubuntu, CentOS, RedHat)
Knowledge/experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls)
Knowledge/experience with Java-based application runtime management and application server technologies (Oracle Weblogic, Apache Tomcat, Wildfly or related)
Excellent communication skills, both written and spoken. Able to communicate with empathy for the customer
Able to follow through and complete tasks to a high standard in a timely manner
Experience with implementing tooling and automation for network configuration and monitoring
Experience working independently, staying organized, multitasking, prioritizing, and communicating effectively
Knowledge of basic shell scripting and/or python
Experience with integration of third party opensource software
Knowledge of basic DBMS operations and maintenance