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Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leading private commercial accounts. We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networking, web design and development, and helpdesk implementation and management. Intratek Computer, Inc. is looking for a Field Service Technician to support us in Dallas Fort Worth, TX 75261.
Job Responsibility
Perform basic installation, setup, and maintenance of IT equipment
Troubleshoot and resolve simple hardware and connectivity issues
Replace or repair components such as cables, monitors, and peripheral devices
Assist with installation and upkeep of digital signage, displays, or similar systems
Perform light facility maintenance tasks such as minor repairs (fixtures, mounting, adjustments), equipment setup and breakdown, and basic inspections to ensure work areas and equipment are operational
Document service activities and update tickets for completed work
Provide basic support to end users and answer questions as needed
Assist senior technicians with more complex tasks and projects
Support setup and troubleshooting of basic Audio/Visual equipment when needed
Maintain tools, equipment, and a clean and safe work environment
Requirements
Basic experience working with computer hardware, electronics, or facilities equipment
Basic experience installing or repairing devices such as PCs, monitors, displays, or electronic equipment
Familiarity with troubleshooting hardware issues and replacing components
Basic understanding of cabling, wiring, or peripheral device connections
Experience providing customer service or working in a client-facing environment
Completion of high school curriculum or equivalent
Possession of a valid class C driver's license
Ability to work various shifts, including weekends and holidays