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The Journeyman Engineer is a skilled, union-represented facilities professional responsible for the operation, maintenance, troubleshooting, and repair of building systems and hotel equipment. This role supports preventive maintenance, responds to service requests, and helps ensure life-safety readiness and compliance with applicable codes. Work is performed in alignment with Hyatt standards and property SOPs.
Job Responsibility:
Operate, maintain, troubleshoot, and repair hotel systems including HVAC, electrical, plumbing, mechanical, and general building components
Perform routine preventive maintenance (PM) and corrective repairs for guestrooms, public areas, back-of-house, and mechanical spaces
Respond to work orders and service calls
diagnose issues and complete repairs with quality workmanship and minimal guest disruption
Conduct basic carpentry/patch/paint/tile work as assigned and within classification/scope
Support ongoing readiness for fire/life-safety and regulatory inspections
Follow all safety procedures including lockout/tagout, ladder safety, PPE, chemical safety, and safe tool operation
Maintain accurate records/logs related to PM completion, readings, and work performed
Document work performed in the work order system
update status, parts used, and time as required
Communicate clearly with Rooms, Housekeeping, Front Office, and F&B regarding room status, scheduling access, and repair timelines
Escalate recurring issues, capital needs, and safety concerns to engineering leadership
Use and maintain tools and equipment properly
keep workspaces clean and safe
Assist with organizing parts and supplies
notify leadership of low stock or needed materials per process
Coordinate with vendors/contractors as directed by leadership, including escort and site support
Maintain a professional, service-focused approach when working in guest-facing areas and occupied rooms
Respect guest privacy and follow key control and room entry procedures at all times
Requirements:
Journeyman-level skills in one or more core trades (HVAC, electrical, plumbing, mechanical systems) with strong general maintenance capability
Prior experience in hotel, commercial building, or institutional facilities engineering (or equivalent)
Ability to read and interpret work orders, basic blueprints/schematics, and equipment manuals
Strong troubleshooting and prioritization skills in a fast-paced environment
Ability to work a flexible schedule, including weekends and holidays
Nice to have:
Relevant licenses/certifications (as applicable): EPA Universal, HVAC/refrigeration, electrical, boiler/steam, building engineer credentials, or similar
Experience with CMMS/work order systems and preventive maintenance programs
High-rise or large full-service hotel experience
Ability to stand/walk for extended periods
work indoors/outdoors, including mechanical rooms and rooftops
Ability to lift, push, pull up to moderate weight
climb ladders
kneel, bend, reach
and use hand/power tools
Ability to work around heat, steam, water, noise, and cleaning chemicals while following safety procedures
What we offer:
Free room nights
Discounted and Friends & Family Room Rates
Medical, Prescription, Dental and Vision Insurance
401K with company match
Paid Vacation, sick days, and holidays
Tuition Reimbursement
Free colleague meals during shift
Employee Stock Purchase Plan
Discounts at various retailers- Apple, AT&T, Verizon, Headspace and many more