Journey Specialist Job at Social Value Portal Ltd (London)

Customer Journey Optimisation Specialist

We're recruiting for a Customer Journey Optimisation Specialist to drive experim...

Location

United Kingdom , London, Islington

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Proven experience running A/B and multivariate experiments in a commercial digital product or ecommerce environment, ideally within a regulated sector
Strong collaboration skills, working effectively with engineers, designers and copywriters to deliver successful CRO initiatives
Confident analysing test data, interpreting key metrics and communicating statistical outcomes clearly and accessibly
Familiarity with front-end technologies (HTML, CSS, JavaScript) with the ability to build or adjust simple test variants
Strong hypothesis-driven problem-solving and prioritisation skills—able to turn insights into testable ideas and focus on high-value opportunities
Curiosity and a user-centred mindset, with exposure to user research methods such as usability testing, surveys or session-replay analysis

Job Responsibility

Lead the planning, execution and analysis of A/B and multivariate tests to improve conversion and overall user experience
Collaborate with product, design, engineering and analytics teams to create and implement impactful, user-centred test variations
Ensure accurate tracking, tagging and data collection by partnering closely with data and engineering teams, supporting robust long-term analysis
Identify, prioritise and scope high-value testing opportunities through stakeholder input, user insights and research
Build or adapt simple front-end tests using WYSIWYG tools and light HTML/CSS/JS where needed
Communicate clear, evidence-based insights and recommendations that support confident, inclusive and data-driven decision-making across the organisation

What we offer

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Fulltime

Senior Adobe Campaign Specialist

At AKQA, our Technology Discipline sets the standard for innovation, scalability...

Location

Australia , Sydney

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Up to 2+ years proven experience with Adobe Campaign is essential
Highly desirable if you've had exposure to Braze, Adobe Journey Optimizer, Dynamics 365 Marketing, or MoEngage
Strong problem-solving and diagnostic capabilities
Excellent written and verbal communication skills
Solid understanding of data management and relational database principles
Ability to translate complex marketing requirements into technical implementations
Proficiency in campaign development environments across Adobe Campaign or similar platforms
Passionate about continuous learning and staying ahead of emerging marketing technologies

Job Responsibility

Implement marketing automation campaigns within Adobe Campaign and complementary marketing platforms
Configure platform integrations, data workflows, and solution design across Classic and Standard environments
Translate business and marketing requirements into scalable, high-quality technical solutions
Drive innovative use of marketing technology capabilities to meet evolving client goals
Diagnose and resolve technical issues related to campaign execution, data, and platform configuration
Contribute to best practices around performance, scalability, and deployment methodologies
Ensure all deliverables meet time, performance, and quality standards
Produce accurate development estimates and manage delivery expectations
Advocate for marketing cloud excellence through documentation, training, thought leadership, and internal enablement

What we offer

Hybrid in-studio/WFH model that supports balance and flexibility
Work within a creative, inclusive, and technically advanced team
Fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress

Fulltime

Customer Experience Specialist

To optimise the meeting place experience for the many people to drive visitation...

Location

China , Wuxi

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

IKEA concept, culture and values – Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
IKEA brand – Knowledge of what the IKEA brand means and how it should be incorporated in everything IKEA does
Branding: Knowledge of creating a unique image for the local brand in the consumers' mind and establish a significant and differentiated presence in the market that attracts and retains customers
Globalization – Able to adapt global Meeting Place concept to meet local culture and community needs and willpower to adjust the global concept to stay and continue to be relevant
Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide (including retail, meeting places, F&B, leisure, hotel business, other places where customer experience is an integral part of the business
Customer Behavior – Knowledge of existing and potential customer's needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making
Customer journey - Knowledge of the customer's whole interaction with Ingka, from first encounter to purchase – using digital and physical tools and platforms

Job Responsibility

Co-create the Customer Experience Program for the Meeting Place by providing solutions which enhance the Customer Journey for each customer group. Secure efficient communication with customers
Execute on assigned tasks which contribute to strategic priorities within the Customer Experience supporting Customer Experience Manager as priorities evolve to deliver day-to-day Customer Experience activities, leveraging their specific customer experience expertise and knowledge of standards on local and different markets
Propose and execute localization of the Meeting Place in all MP's touch points (off-line and on-line), commercial offer, partners design concepts and formats, design story, services, amenities and temporary special experiences to ensure relevance and consistency from customer perspective
Create and manage customised events and marketing activities together with our Partners, Communities and IKEA and follow them up
Actively work on customer experience improvement by increasing IKEA presence in the Meeting Place and developing common commercial calendar together with IKEA
Cooperate with Accelerator Hub and external partners in order to identify and implement innovation projects or initiatives in the Meeting Place. Support local innovation projects which uplift Meeting Place unique customer experiences, co-creation and operations optimization
Regularly monitor customers' interaction with the MP. Collect and use Customer Voice in order to engage, explain and talk to our customers day to day. Use active listening and other communication techniques to uncover customer insights. Use all communication channels, including social networks as part of daily work. Involve customers into the quick prototyping of the new ideas and concepts
Follow-up, accumulate and share practices and lessons learnt with other Meeting Places. Ensure the appropriate documentation of customer experience related materials

Fulltime

Senior Specialist – Quality Assurance

The QA Specialist will work in projects related to Adobe Campaign, Adobe Experie...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
Master’s degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.)
Overall 5-7 years of relevant experience in QA domain with Adobe Campaign Classic, AJO, CDP, AEP
Relevant working experience in a communication platform or MarTech stack
Adobe certifications preferred
Ability to program in HTML/CSS/JavaScript
Ability to write & understand complex SQL queries
Understanding of Email, SMS, PUSH, including responsive design principles, templating, and data schemas
Deep knowledge of email marketing principles including responsive design and familiarity with cross-client rendering issues & test practices across email clients. (e.g. Gmail, Outlook, Yahoo, etc)

Job Responsibility

Design and execute comprehensive test plans for campaigns, workflows, segments and real-time journeys across Adobe Campaign Classic, AJO and AEP environments
Validate campaign configurations, personalization logic and dynamic content rendering across email, SMS, and in-app channels in ACC/AJO/CDP
Conduct end to end testing of customer journeys in AJO, ensuring triggers, conditions and touchpoints behave as expected based on customer behavior and profile data
Validate schema configurations, data sets and event configurations in ACC/AEP/AJO
Run rendering tests across major email clients (e.g. Outlook, Gmail, Yahoo) and devices (desktop, tablet, mobile) using tools like Email on Acid, Litmus, etc to ensure consistent cross=platform customer experiences
Validate UTM parameters and tracking links for proper analytics attribution and campaign performance monitoring. Review email design elements to ensure they align with standards and testing all hyperlinks, CTAs to ensure they lead to the intended destinations
Ensure compliance with internal QA standards, marketing governance policies and data privacy regulations
Collaborate with Stakeholders to plan test schedules & strategies in accordance with project scope or delivery dates
Documenting any issues identified during the QA process and regularly optimizing the QA checklist
Manage and optimize data processes, conducting knowledge share sessions within the team so as to ensure 100% quality and avoiding redundancy of internal errors

Employer Brand and Attraction Manager

Reporting to the Talent Acquisition & Employability Director, you'll be responsi...

Location

United Kingdom , Nottingham

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Employer branding and recruitment marketing experience
A creative eye and attention to detail
Excellent communication and relationship-building skills
Experience working with agencies or technical partners
Previous line management experience
Ability to effectively manage budgets

Job Responsibility

Further embed our new brand identity, look & feel and tone of voice across Recruitment and the broader People team
Enhance the candidate experience across our careers sites through continuous improvement and digital optimisation projects
Act as a custodian and champion of our employer brand ensuring consistency across the internal and external candidate journey
Line manage three direct reports: Social Media Specialist, Content & Design Specialist and Digital Specialist
Management of recruitment marketing budget
Stakeholder management across Recruitment & HR, the wider internal business, IT and external agency partners to respond to business needs

What we offer

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Fulltime

Occupational Therapist

Are you a Band 6 or Band 7 Occupational Therapist looking for an exciting locum ...

Location

United Kingdom , Surrey

Salary:

25.00 - 29.00 GBP / Hour

Hunter Gatherer AHP

Expiration Date

Until further notice

Requirements

HCPC registration and relevant professional memberships
Previous experience in an acute hospital setting, ideally at Band 6 or Band 7 level
Strong knowledge of discharge planning, frailty, orthopaedics, neurology, and general medical conditions
Excellent communication and interpersonal skills to work effectively within a multidisciplinary team
A proactive and patient-focused approach to care delivery

Job Responsibility

Conducting comprehensive assessments of patients with a range of medical, surgical, and neurological conditions
Developing and implementing individualised treatment plans to support patients’ rehabilitation and discharge planning
Collaborating with multidisciplinary teams, including physiotherapists, nurses, and medical staff, to ensure a seamless patient journey
Providing specialist advice on adaptive equipment, functional independence, and environmental modifications
Supporting patients in early mobilisation, cognitive rehabilitation, and activities of daily living (ADLs)
Managing a caseload of complex cases and prioritising care effectively in a fast-paced environment
Contributing to service development initiatives and mentoring junior staff or students where applicable

What we offer

Fast & simple AHP locum registration – get set up quickly
A network of like-minded AHP professionals
Reliable, high-paying locum jobs with bi-weekly payroll
Specialist AHP recruitment consultants who understand your field
Exclusive NHS & private sector job opportunities
CV marketing & business development support
Industry insights, networking events & discounted CPD

Qualified PCV Bus/Coach Driver

Are you a qualified PCV driver? Looking for a role with great pay, stability, an...

Location

United Kingdom , Ipswich

Salary:

15.75 - 16.50 GBP / Hour

Somerset Passenger Solutions

Expiration Date

February 28, 2026

Requirements

Full UK Driving Licence + valid PCV licence and CPC card
Flexibility to work a range of shifts
People Skills: Friendly, reliable, and service-oriented

Job Responsibility

Drive our buses safely and responsibly, following all road and company guidelines
Provide a friendly and helpful service to everyone you transport
Keep to schedules and drive efficiently between locations
Stay flexible with shifts and support the team when plans change
Look after your vehicle. Keeping it clean, fuelled, and ready for the next journey
Represent Specialist Passenger Solutions with a positive, professional attitude

What we offer

Opportunities for training, development and progression
Work with industry-leading systems and technology
Supportive team culture with real ownership and impact
Access to employee rewards, travel benefits and more

Fulltime

Trainee Bus/Coach Driver (PCV)

We’re looking for professional and customer-focused individuals to join our team...

Location

United Kingdom , Ipswich

Salary:

15.00 GBP / Hour

Somerset Passenger Solutions

Expiration Date

February 28, 2026

Requirements

Full UK Driving Licence: Held for at least 24 months
People Skills: Friendly, reliable, and service-oriented
Flexible Schedule: Willing to work a range of shifts from earlies to lates

Job Responsibility

Drive our buses safely and responsibly, following all road and company guidelines
Provide a friendly and helpful service to everyone you transport
Keep to schedules and drive efficiently between locations
Stay flexible with shifts and support the team when plans change
Look after your vehicle. Keeping it clean, fuelled, and ready for the next journey
Represent Specialist Passenger Solutions with a positive, professional attitude

What we offer

Opportunities for training, development and progression
Work with industry-leading systems and technology
Supportive team culture with real ownership and impact
Access to employee rewards, travel benefits and more

Fulltime

Journey Specialist

Social Value Portal Ltd

Location:
United Kingdom , London

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 29, 2026

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Journey Specialist

Social Value Portal Ltd

Location:United Kingdom , London

Category:Finance

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 29, 2026

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Job Posted:
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