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We are seeking an experienced Jira QA Lead to join a leading banking organisation. This role will be responsible for leading the quality assurance of Jira workflows, configurations, and end-to-end process designs within a regulated banking environment. You will work closely with business stakeholders to ensure Jira solutions are accurately built, rigorously tested, and fully aligned with the bank’s operational, compliance, and regulatory requirements.
Job Responsibility:
Lead the QA process for Jira workflows, configurations, automations, and process implementations
Validate business requirements across multiple banking functions to ensure solutions meet operational and regulatory standards
Develop and execute comprehensive test plans, test scripts, and end-to-end scenarios for Jira features and custom workflows
Identify, log, and track defects, working closely with Jira administrators and technical teams to ensure timely resolution
Provide recommendations to enhance workflow design, automation efficiency, governance, and controls
Ensure all QA activities align with banking risk frameworks, audit standards, and internal compliance controls
Support stakeholder sign-off and readiness for production releases