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Jira Platform Administrator / Developer / Owner – 5228. Location: Seattle, WA. Initially remote during onboarding and knowledge transfer. Non local candidates must be willing to relocate to Seattle. Hybrid schedule after onboarding: Remote Mondays & Fridays, Onsite Tuesdays, Wednesdays, Thursdays. Working Hours: 7:00 AM – 3:00 PM PST. Initial schedule supports overlap with the UK-based Jira support team for knowledge transfer and transition activities. Employment Type: Contract-to-Hire. Work Authorization: W2 Only – No C2C or 1099. Tier4 Group is seeking a Jira Platform Administrator / Developer who can function as both a technical expert and strategic platform owner within our Atlassian ecosystem. This is not a traditional Jira Administrator role focused solely on ticket management and basic support. The ideal candidate will help architect, standardize, optimize, and modernize Jira and Confluence across IT, engineering, PMO, and business operations. The environment currently supports enterprise ITSM processes, Agile delivery teams, reporting initiatives, operational workflows, and cross-functional collaboration. This role will play a critical part in improving platform governance, automation, integrations, reporting visibility, and overall operational maturity. The ideal candidate is highly collaborative, technically strong, solutions-oriented, and capable of driving innovation beyond day-to-day administration.
Job Responsibility
Serve as a strategic owner of the Jira and Confluence ecosystem
Administer and optimize Jira Software, Jira Service Management (JSM), and Confluence environments
Design and maintain workflows, screens, issue types, custom fields, permission schemes, and governance standards
Improve platform scalability, usability, and consistency across teams and business units