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This is a highly specialized role for a JSM Workflow Developer responsible for designing, developing, and deploying custom workflows and integrations within Atlassian Jira Service Management (JSM). The primary goal is to deliver efficient, maintainable, and scalable workflow solutions that enhance IT service processes and the overall user experience.
Job Responsibility:
Designing, developing, and deploying custom workflows and integrations within Atlassian Jira Service Management (JSM)
Delivering efficient, maintainable, and scalable workflow solutions that enhance IT service processes and the overall user experience
Close collaboration with stakeholders to gather requirements, provide technical guidance, and work with product managers, designers, and QA engineers
Requirements:
Proven experience developing workflows and integrations for Atlassian products, with a focus on Jira Service Management (JSM)
Strong proficiency in TypeScript
Experience working with RESTful APIs and webhooks
Solid understanding of the software development lifecycle and agile methodologies
Excellent communication skills and the ability to collaborate effectively with cross-functional teams
A degree in Computer Science, Information Technology, or a related field
3 years experience
Nice to have:
Experience in Node.js and React being a plus
Familiarity with Atlassian Forge development and DevOps practices is a strong advantage