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Jewelry Sales Consultant

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College of Saint Benedict and Saint John’s University

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Location:
United States , Tampa

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers’ lives.

Job Responsibility:

  • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations
  • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets
  • Proactively greet, check-in, and assist customers in the purchasing process
  • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries
  • Call customers to confirm showroom appointments and answer any pre-appointment questions
  • Review customer feedback surveys and online reviews
  • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security
  • Open and/or close the showroom and waiting area
  • Use our ERP system to manage your tasks and communicate cross-functionally
  • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry

Requirements:

  • A passion for the customer
  • A drive to exceed goals
  • Attention to detail
  • Strong communication skills
  • Master of Collaboration
  • Ability to work a full-time schedule that includes weekend days
What we offer:
  • Excellent training program
  • Endless opportunities for career growth
  • Competitive compensation
  • Robust benefits package
  • Career Growth
  • Set Schedule
  • Diverse, mission-minded team
  • Lifestyle Spending Account
  • Continued Education
  • Employee Discounts
  • Sales Incentive Programs
  • Mental Wellness Perks
  • Giving Back and Volunteer Opportunities
  • Medical, Dental, and Vision
  • 401k match
  • Paid Time Off
  • Parental Leave
  • Disability and Life insurance
  • Pre-Tax Commuter Benefits

Additional Information:

Job Posted:
January 18, 2026

Expiration:
January 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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