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Jewelry Polisher

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Helzberg Diamonds

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Location:
United States , McAllen

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Jewelry Polisher supports jewelry repair and refurbishing activities. The Jewelry Polisher performs the final steps of repair and refurbishment services on merchandise, and does so at a level that is consistent with Helzberg’s high standards for delivering quality customer care.

Job Responsibility:

  • Perform all requested and necessary finishing work on jewelry to include polishing, rhodium plating and cleaning of customer, pre-owned and vendor merchandise to support sales and customer service
  • Meet established deadlines for repair completion, refurbishment work and requested estimates
  • Produce an expected volume of work while maintaining an acceptable turn-around time and ensuring repair shop achieves budgeted expectations
  • Inspect all repair and refurbishment work to ensure a high level of workmanship before being sent to stores and customers
  • Properly spend supply expense dollars by maintaining adequate inventory levels without excess
  • Ensure that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials
  • Contribute to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures to achieve expected asset recovery ratio
  • Perform operations within company guidelines and procedures and keep shop clean and organized
  • Adhere to all safety-related procedures as outlined in the shop manual to reduce the risk of accidents
  • Answer questions from associates concerning repair policies and procedures
  • Work well with teammates to achieve results and willingly perform additional duties as assigned

Requirements:

  • High school diploma and one to three years of related experience or training required
  • Basic knowledge of jeweler’s tools, machinery and equipment required along with basic jewelry repair knowledge
  • Ability to be a good decision maker with strong problem-solving skills required
  • Must be detail oriented with good organizational skills and strong communication skills

Nice to have:

Previous metal working or finishing experience preferred

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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