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ServiceMaster by Prince Logo ServiceMaster by Prince · Office Administration

Janitorial Regional Manager

United States, Norcross Employment contract 120000.00 USD / Year · Job Posted May 30, 2026
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Job Description

With over 65 years of service, ServiceMaster Clean is a trusted leader for commercial cleaning. Every day more than 100,000 businesses worldwide depend on our commercial cleaning network to keep their workplaces clean and well maintained. ServiceMaster by Crane IFS is currently looking to hire Regional Operations Managers located within the Detroit area. As the Regional Operations, you will be a key part in the execution of ServiceMaster Clean’s operational processes, with a focus on delivering outstanding results. You will be responsible for managing the day to day services we provide at the regional level. That includes managing customer relations, and strict adherence to health and safety regulations.

Job Responsibility

  • Manages team of Site Managers and their subordinates across designated locations
  • Addresses and provides guidance on all operational concerns from site managers
  • Serves as first point of escalation for site level client issues/concerns
  • Performs regular (weekly) audit of all client locations
  • Evaluates and enforces all ServiceMaster policies and processes
  • Provide guidance and training on policies, practices, creative strategies, and corrective actions
  • Conduct formal investigations into all major incidents (Safety, HR, etc.)
  • Working in tandem with site leadership to ensure completion of all Special Projects (PO’s)
  • Communicate with external vendors for outsourcing supplies or services
  • Drafting, presenting, and implementing approved new policies
  • Monitor staffing and attendance levels across managed locations
  • On call as Tier 2 internal escalation point for all issues/concerns/incidents/emergencies
  • Manage departmental budgets including labour, supplies and equipment
  • Approve departmental payroll and reconcile labour costs
  • Maintain current customer and employee database
  • Oversee and maintain company policy, procedures and forms
  • Monitor and validate accuracy of billing and invoicing
  • Oversee recruitment, hiring, progressive discipline, and terminations of employees
  • Verify purchases made have prior approval
  • Conduct semi-annual/periodic account reviews
  • Prepare annual business unit operating budgets and business plans.

Requirements

  • Strong communication skills both written and verbal
  • Excellent leadership and effective decision making skills
  • Ability to engage, motivate and develop staff/crew to produce high levels of productivity
  • Highly organized with attention to detail
  • Demonstrated sound work ethics
  • Proven ability to build and maintain strong working relationships
  • Flexible, adaptable and able to work effectively in a variety of settings
  • Team player that fosters team-based learning
  • Education Required: High school diploma is required
  • Work experience required: Minimum of three (3) years of managerial experience in operations environment, preferably in cleaning and/or distribution.

Nice to have

  • Degree or diploma in Operations/Business Management is preferred
  • Bilingual Spanish speaker

What we offer

  • Competitive Compensation
  • Paid Time-Off
  • Flexible Schedules
  • No Weekends & Holidays
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