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Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.
Job Responsibility:
Training cleaners on ServiceMaster’s standards, products, processes and procedures
Clean assigned buildings by sweeping, mopping, scrubbing, or vacuuming them. Gather and empty trash. Service, clean, and supply restrooms. Clean and polish furniture
Ensures all assignments are completed in accordance to set task schedule
Train cleaners on task schedules specific to individual accounts
Respond to customer complaints and request in a timely and caring manner
Ensure compliance with safety and OSHA regulations
Use proper PPE where required
Organizing employee shifts, training and motivating team members
Ensuring all staff stays on task and complete all assignments to ServiceMaster standards
Requirements:
5 years’ experience as a custodian, janitor, housekeeper
2 years' supervisor experience
Ability to read cleaning instructions
Ability to differentiate between cleaning products and uses
Must be able to communicate in English
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward
Must be able to lift and and/or carry 25lbs
Nice to have:
Bilingual
Experience working for a professional janitorial company, office complex, hotel, hospital or school