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Supervisor responsibilities include working with the cleaners, organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities. The person selected in this position will oversee both Austin and San Antonio.
Job Responsibility:
Supervisor responsibilities include working with the cleaners, organizing employee shifts, training and motivating team members
Hands-On Working Manager Position
Training cleaners on ServiceMaster’s standards, products, processes and procedures
Travel to different areas in Houston to conduct on Facility Inspections, assigned to accounts a few days a week to clean, and fill in during call-offs
Clean assigned buildings by sweeping, mopping, scrubbing, or vacuuming them. Gather and empty trash. Service, clean, and supply restrooms. Clean and polish furniture
Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
Assist in hiring and staffing assigned Area
Train cleaners on task schedules specific to individual accounts
Perform inspections and give constructive performance feedback to staff members
Assign shifts and make necessary adjustment in case of call off or no shows
Respond to customer complaints and request in a timely and caring manner
Ensure compliance with safety and OSHA regulations
Use proper PPE where required
Opens and locks facilities, enable and disable security system as required
Requirements:
7 years’ experience as a custodian, janitor, housekeeper
5 years' supervisor experience
Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus
The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must
Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
Has respect and understanding for co-workers and customers
Must be able to communicate in English. Bilingual is a plus
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward
Must be able to lift and and/or carry 25lbs
Ability to read cleaning instructions
Ability to differentiate between cleaning products and uses
Nice to have:
Bilingual is a plus
Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus