IVR Automation Test Engineer Jobs

SAR Tech

Location:
United States, Cincinnati

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

92290.00 USD / Year

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Job Description:

IVR Automation Test Engineer positions! Permanent Position / Direct Hire!

Job Responsibility:

Design, build, and support production monitoring and regression testing for IVR applications utilizing Empirix Hammer
Use VB Script, Dynamic Speech Recognition, Data tables in Empirix hammer to develop scripts for IVR and CTI applications
Requirement Gathering, Business Process Flow, Functional Process Flow, Business Process Modeling, Business Process Re-engineering, Business Change Management, Transaction Processing, Documenting Enhancement Requests with a keen awareness of developer needs and end-users and able to deal with clients efficiently
Manage numerous teams migrating from Waterfall to Scrum life cycles
Conduct Daily Scrum meeting, Planning Sessions, Backlog updates, User Stories updates, Continuous Integration, Continuous Testing
Documentation in the form of Artifacts and Specs. Create industry standard documents such as BRDs, FSDs, User Stories and Use Case specs
Write good User Stories, Story Slicing, Backlog Grooming, Release Planning, Sprint Planning, Sprint Review and Sprint Retrospective
Provide production support to end users of the web based application
Develop, maintain and execute manual test cases and test scripts
Participate in design meetings, manual test of program changes, creation and development of comprehensive test strategies
Escalate issues and risks that were found during testing to the QA management

Requirements:

Bachelor's degree in Computer Science or related technical field
Ability to work in a project driven environment
Experience or desire to work in an agile environment

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

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IVR Automation Test Engineer