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IVR Automation Test Engineer positions! Permanent Position / Direct Hire!
Job Responsibility:
Design, build, and support production monitoring and regression testing for IVR applications utilizing Empirix Hammer
Use VB Script, Dynamic Speech Recognition, Data tables in Empirix hammer to develop scripts for IVR and CTI applications
Requirement Gathering, Business Process Flow, Functional Process Flow, Business Process Modeling, Business Process Re-engineering, Business Change Management, Transaction Processing, Documenting Enhancement Requests with a keen awareness of developer needs and end-users and able to deal with clients efficiently
Manage numerous teams migrating from Waterfall to Scrum life cycles