IVR Automation Test Engineer Job at SAR Tech (Cincinnati)

Voice Test Engineer With Cyara

We are looking for a skilled Cyara Tester to join our team onsite in Jersey City...

Location

United States , Jersey City

Salary:

60.00 USD / Hour

Realign

Expiration Date

Until further notice

Requirements

Overall IT experience: 7-10 Years
4+ years of experience in QA Testing
1-2 years of hands-on Cyara test automation experience
Strong understanding of IVR systems, SIP, telephony environments, and contact center flows
Experience in building automated call flows and testing audio quality, DTMF, and voice prompts
Experience working with Genesys, Avaya, or other contact center platforms
Scripting skills (Python, JavaScript, etc.) for custom test scenarios
Knowledge of SIP protocol analysis and voice quality testing
Familiarity with Agile/Scrum methodologies
Strong communication and documentation skills

Job Responsibility

Design, develop, and execute automated IVR and voice channel test scripts using the Cyara platform
Validate customer journeys and call flows through test automation for both inbound and outbound contact center solutions
Develop test plans, scenarios, and scripts based on business requirements and system specifications
Analyze results, identify defects, and coordinate with development teams for resolution
Monitor and maintain test environments and data integrity
Generate test reports, track metrics, and provide updates to stakeholders
Collaborate with QA teams, system engineers, and business users to ensure complete test coverage and solution quality

New

Senior Manager, Software Development – Conversational IVR and AI

This role requires the ability to work lawfully in the U.S. without employment-b...

Location

United States , Charlotte

Salary:

Not provided

Spectrum

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, related field or equivalent work experience
6+ years of software engineering experience
3+ years of leadership experience
Proficiency in reading, writing and speaking English, with clear and professional communication skills
Hands-on experience with Avaya platforms (Experience Portal, Aura, Breeze), Dialogflow, Kore.ai, Agentic and Google Agentic
In-depth knowledge of IVR system design, integration and optimization
Knowledge of Spectrum products and services
Strong attention to detail and quality with effective problem-solving and communication skills
Expertise in automation, testing and code quality for voice and chat solutions
Demonstrated experience leading Agile or Scrum teams in software development environments

Job Responsibility

Lead a software development team in designing, developing and deploying conversational IVR and AI solutions using platforms including Avaya Experience Portal, Avaya Aura, Avaya Breeze, Dialogflow, Kore.ai, Agentic and Google Agentic
Oversee integration of advanced conversational interfaces with existing systems, optimizing IVR workflows and call routing to elevate customer interactions
Guide the implementation and ongoing improvement of AI-driven voice and chat solutions, ensuring alignment with Spectrum’s technical standards and architecture
Collaborate with cross-functional teams to prioritize initiatives, allocate resources and manage budgets and timelines for enterprise projects
Act as the primary escalation point for technical and project challenges, resolving obstacles to support timely and successful solution delivery
Ensure robust documentation and effective knowledge sharing on all conversational AI and IVR initiatives
Advise leadership on strategic direction, technical planning and the adoption of emerging technologies in conversational systems

What we offer

comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life

Fulltime

New

Social Worker

Provides social work services to patients, families, and individuals including p...

Location

United States , West Allis

Salary:

30.70 - 46.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

IL-LSW Eligible, LCSW preferred issued by the State of Illinois/WI-Social Work Certification issued by the State of Wisconsin
Master’s degree in social work from a Council on Social Work Education (CSWE) accredited school
1 year of social work experience in healthcare
Demonstrated knowledge of social work principals and methods and the ability to apply these in a health care setting
Demonstrates time management, professional accountability, and documentation skills
Demonstrates communication skills and the ability to collaborate within a multi-disciplinary team
Demonstrates and acts in accordance with safety principals of an accountable care organization

Job Responsibility

Provides social work services to patients, families, and individuals including psychosocial assessment, screening, determination of needs evaluation, appropriate interventions and follow up, and discharge planning
Participates as part of the multi-disciplinary health care team to develop safe and timely coordination of care
Maintains up-to-date knowledge of community resources, legislation, and regulations impacting health care delivery
Communicates effectively with patients, family, other members of the health care team and community agencies
Manages the progression of patients stay with the goal of optimizing the LOS and ensuring appropriateness of assigned Level of Care
Provides education to patients/families regarding Advance Directives for health care decision-making
Maintains professional standards and responsibilities for his/her own professional practice

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Behavioral Health Technician

This job description indicates the general nature and level of work expected of ...

Location

United States , Aurora

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Nurse Aide in good standing as indicated with the State Registry in which the team member practices
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
Advanced training beyond High School that includes the completion of an accredited or approved program in Nursing Assistant
Successful completion of CPI's Nonviolent Crisis Intervention with Advanced Physical Skills within 90 days
Good verbal and written skills for safe and effective patient care
Demonstrates positive and effective interpersonal skills
Must be physically able to restrain and control patients who are outwardly psychotic or physically combative

Job Responsibility

Assists, monitors and/or maintains patient activities of daily living (ADL's)
Orients patient and family/significant others to the unit and hospital
Escorts patients to various locations i.e., tests, meals, activities, supervising and managing their behaviors as required
Performs vital signs on patients
Receives direction from the RN and communicates significant or unusual occurrences in patient behavior
Documents pertinent observations/occurrences in the patient's medical records according to policy
Defuses and reports crisis situations, intervening when appropriate and uses proper procedures
Maintains a safe and therapeutic environment by assisting with groups, setting limits on patients
following established safety and risk management policies and procedures
Performs patient rounding at designated intervals and documents appropriately

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Nurse Practitioner or Physician Assistant- Palliative Care

Join us and reimagine health care. Advocate Health, the third-largest nonprofit ...

Location

United States , Green Bay and Manitowoc

Salary:

54.90 - 82.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Physician Assistant license issued by the state in which the caregiver practices
Physician Assistant (PA-C) certification issued by the National Commission on Certification of Physician Assistants (NCCPA)
Registered Nurse license issued by the state in which the caregiver practices
Nurse Practitioner (ANCC) certification issued by the American Nurses Credentialing Center (ANCC)
Nurse Practitioner (AANP) certification issued by the American Academy of Nurse Practitioners (AANP)
Drug Enforcement Administration (DEA) registration issued by the Drug Enforcement Administration (DEA) Registration
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
Bachelor's Degree in Physician Assistant
Master's Degree in Nursing
Demonstrated high level of clinical proficiency, and excellent decision-making skills

Job Responsibility

Evaluates, diagnoses, treats, and manages acute, critical and chronic patients illness and diseases within both an outpatient clinic and inpatient hospital setting
Obtains medical histories, conducts physical examinations and assesses and determines differential diagnosis
Prescribes medication, therapy and treatments accordingly
Interprets and evaluates patient data for the purpose of determining management and treatment of patients
Performs minor surgeries and routine procedures
Consults with physician as appropriate
Orders, performs, and interprets diagnostic studies in the field of clinical specialty trained and determined competent by a physician
Adjusts patient care plan by reviewing and monitoring treatments and therapy plans
Counsels, instructs and educates patients on physical and mental health including: diet, preventive health measures, health behaviors, self-care skills, disease, treatment options, and normal growth and development
Provides care coordination, which includes managing a variety of ancillary services, pre-operative plans, discharge planning, provider referrals and medical devices such as insulin pumps, defibrillators, and pacemakers

What we offer

Continuing medical education flexibility
Access to fully integrated continuum of care
Structured on-boarding program for new graduates and practicing APCs
Variety of opportunities
On-going professional development
Competitive salary and benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave

Fulltime

New

Auto Body Technician

At Caliber, fixing fenders has its benefits—like working with modern equipment, ...

Location

United States of America , Boerne

Salary:

Not provided

Caliber Collision

Expiration Date

Until further notice

Requirements

Experienced hands—At least two years of turning wrecks into road-ready rides
Frame and structural know-how—If you can pull, straighten, and square it up, we want you
No-shortcuts mentality—Blueprint it, fix it right the first time—no hack jobs here
Sharp eye for detail—You’re committed to tightened bolts, perfected welds, and no excuses
Physically fit for the job—You can lift up to 50lbs
Team-first attitude—You collaborate with the painters, estimators, and front office staff in the business
Must be eligible to work in the U.S. with no restrictions

Job Responsibility

Blueprint and execute—No guesswork, no shortcuts—just clean, precise repairs
Full collision repair— Straighten, align, pull, you handle it all
Panel and structural work—If it’s bent, twisted or torn, you bring it back to factory specs
Quality reassembly—Fit and finish matter—your final touches make all the difference
Work as a team—Trust and teamwork move cars through
Keep it clean—A pro always puts work location safety and tidiness first

What we offer

XTREME Benefits Discount—Enjoy an extra $60.70 weekly toward healthcare premiums for your first six months
Competitive pay—paid weekly
Career growth—Opportunities to create a career that works for you
Training that levels you up—I-CAR, ASE certifications—we invest in you
Paid time off and holidays—Start accruing time off on day one and enjoy six company-wide holidays each year
Day-one benefits—Medical, dental, vision, 401k match—no waiting
Modern equipment and tech in the business—3M products and trusted gear

Fulltime

New

Auto Body Technician

Every day, over 20,000 car accidents disrupt lives. When our customers face one,...

Location

United States of America , Blythewood

Salary:

Not provided

Caliber Collision

Expiration Date

Until further notice

Requirements

At least two years of turning wrecks into road-ready rides
Frame and structural know-how—can pull, straighten, and square it up
No-shortcuts mentality—Blueprint it, fix it right the first time
Sharp eye for detail—committed to tightened bolts, perfected welds
Physically fit for the job—can lift up to 50lbs
Team-first attitude—collaborate with painters, estimators, and front office staff
Must be eligible to work in the U.S. with no restrictions

Job Responsibility

Blueprint and execute—clean, precise repairs
Full collision repair—straighten, align, pull
Panel and structural work—bring bent, twisted or torn parts back to factory specs
Quality reassembly—fit and finish
Work as a team—trust and teamwork move cars through
Keep it clean—put work location safety and tidiness first

What we offer

XTREME Benefits Discount—extra $60.70 weekly toward healthcare premiums for first six months
Competitive pay—paid weekly
Career growth opportunities
Training—I-CAR, ASE certifications
Paid time off and holidays—six company-wide holidays
Day-one benefits—Medical, dental, vision, 401k match
Modern equipment and tech—3M products and trusted gear
Medical insurance with several plans
Vision insurance—VSP accepted
Flexible health accounts—Health care FSA, dependent care FSA

Fulltime

New

Nurse Practitioner

This is a full time position, on site, at Zilber Family Hospice Inpatient Unit (...

Location

United States , Milwaukee

Salary:

54.90 - 82.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Active RN, and APRN/APRN-FPA/APNP or other APRN license(s) in state(s) of practice
Active national board certification in area of clinical practice and populations served
Active DEA registration prior to hire
If Illinois practice: active Illinois Controlled Substance License prior to hire
Active BLS and/or ACLS, PALS, NRP as required by clinical practice prior to or within 6 months of hire
Master’s Degree in Nursing
Demonstrated high level of clinical proficiency, and excellent decision-making skills
Demonstrated ability to work independently and as an effective member of a health care team
Demonstrated ability to adapt to evolving technology and proficiency with the electronic medical record
Excellent communication skills

Job Responsibility

Assesses, diagnoses, and determines/alters treatment and management plans appropriate for age, acuity and clinical condition
Manages conditions based on clinical indication, evidence-based care, cost effectiveness, and assessment of risks/benefits and alternatives
Provides health promotion, disease prevention and disease management counseling and education of patients and families
Manages patients as part of an interdisciplinary team and within scope of practice
Maintains accurate, complete, concise, and timely documentation in the electronic medical record
Facilitates consistent, coordinated care and clear communication among all members of the healthcare team and/or health or community agencies
Performs office or hospital procedures in accordance with specialty practice, competency and granted privileges
Participates in quality, safety, and peer review initiatives/performance activities, organizational and/or departmental meetings and committees, peer review, and workgroups as necessary
Participates in education and/or onboarding of new team members, students, and other health care professionals
Seeks experiences to maintain and develop clinical and professional skills and advance the profession within and outside of the organization

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

IVR Automation Test Engineer

SAR Tech

Location:
United States , Cincinnati

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

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