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Four Seasons Logo Four Seasons · Hospitality and Tourism

Ivd server

Mauritius, Beau Champ · Job Posted January 16, 2026
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Job Description

To accurately and completely take food and beverage orders, efficiently serve food and beverages to guests and attend to guests' needs.

Job Responsibility

  • Accurately and completely take food and beverage orders
  • Efficiently serve food and beverages to guests and attend to guests' needs
  • Execute all tasks assigned by superiors
  • Demonstrate a high degree of standards awareness
  • Promote teamwork and act as role model
  • Attend all scheduled training sessions
  • Display warmth, care and genuine enthusiasm when dealing with guests and internal customers
  • Adhere to the hotel's code of conduct and grooming & hygiene standards
  • Assist colleagues in crunch times
  • Actively participate in briefings and meetings
  • Maintain a clean and orderly work area and promote a safe working environment
  • Prepare mise-en-place
  • Set up and clear tables in the work area
  • Maintain high standards of hygiene and orderliness
  • Provide genuine hospitality and recognition
  • Act as host/hostess in the work area
  • Promote hotel services and products
  • Take orders for, serve (where applicable, prepare) food and beverages to guests as per hotel standards in a friendly, timely and efficient manner
  • Possess a high degree of product knowledge and relevant technical skills
  • Keep abreast of events in the hotel
  • Anticipate guest needs, offer suggestions and ascertain satisfaction
  • Take ownership of guest concerns and requests and act decisively to ensure guest satisfaction when glitches occur
  • Describe food & beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
  • Be highly sensitive to guest preferences
  • Assist in compiling guest history
  • Offer a special service touch when an opportunity is presented
  • Requisition supplies according to established procedures
  • Accurately post guest checks, process payments and adhere to related control procedures in a vigilant manner

Requirements

  • Has 1-2 years of relevant experience in 5 star hotels/resorts or reputable stand alone restaurants
  • Possesses excellent English, math and psychometric abilities
  • Possesses aptitude and upward mobility
  • Technical education in Hospitality Management is preferred
  • Basic wine knowledge preferred

Nice to have

  • Technical education in Hospitality Management
  • Basic wine knowledge
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