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Coloplast develops products and services that make life easier for people with very personal and private medical conditions. Our Business Centre in Szczecin supports global financial operations, order administration, HR and IT services, Legal & Business Ethics, marketing, data analytics, and many other functions. If you are curious, ambitious, and eager to grow, you can be a part of this exciting journey. Curiosity works here! About the department: Our B2B Sales Support teams work closely with significant B2B healthcare customers such as hospitals, private clinics, medical institutions, pharmacies, distributors, and sales representatives. We stay close to the Customers because as the department we are mainly responsible for processing their orders and entering their data into our systems. Surgical (IU) business area consists of a broad portfolio of products used in connection with urological and gynecological surgery procedures and includes implants and single-use devices. Interventional Urology division in Coloplast develops, produces, and markets products for surgical treatment of various urological and gynecological disorders. In IU B2B Sales Support Team we handle big part of sales-related processes such as processing orders from business clients, organizing shipments, invoicing, reporting, and maintaining communication with both external and internal stakeholders. About the role: We are looking for an IU Process Expert who will support ongoing team activities and contribute to the further development and optimization of our processes.
Job Responsibility:
Managing bill-only processes
Managing audit-process
Supporting sales representatives with questions related to orders, products, and finances
Cooperating with external stakeholders
Providing back-up and support in the order handling process
Performing data analysis and creating reports (e.g., KPIs, scalability, BI reports)
Preparing process and project documentation
Contributing to process standardization
Driving and supporting process improvements
Assisting in the preparation and execution of new process migrations
Preparing and conducting workshops and trainings for team members
Participating in department-level and global projects in cooperation with Project Managers
Requirements:
Minimum 2 years of experience in a transactional role (more is an advantage)
Fluent in English (min. B2)
Strong proficiency in Microsoft Office, especially Excel
Experience working with ERP System
What we offer:
International work environment with Scandinavian culture
Opportunity to use and develop foreign languages in daily work
Fantastic work atmosphere full of respect and partnership