ITSM Specialist

Do you enjoy turning business needs into practical IT service solutions? Are you motivated by optimizing processes and helping teams work more efficiently? Do you like being the bridge between people, processes, and technology? If this sounds like you, we would love to hear from you! We are expanding our IT team and are excited to welcome an IT professional to our talented and committed team in Rotterdam. We are looking for a ITSM Specialist to join our Infrastructure and Networking team. In this role, you will support colleagues across Europe in shaping requirements for our IT Service Management (ITSM) application. You will act as the link between business needs and technical solutions, ensuring our IT processes run smoothly and continue to improve. This position offers you the opportunity to deepen your knowledge of IT service management while contributing to meaningful process improvements that support the entire organization.