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Global Technology Solutions Ltd. Logo Global Technology Solutions Ltd. · Sales

Itsm Sales Executive

United Kingdom, Reading 40000.00 GBP / Year · Job Posted May 04, 2026
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Job Description

We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations.

Job Responsibility

  • Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement
  • Identify and engage key decision-makers across IT, Operations, and Service Management
  • Build, manage, and maintain a qualified sales pipeline
  • Own the full sales cycle from initial engagement through to close and handover
  • Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities
  • Act as a trusted advisor, supporting clients on their ITSM improvement journey
  • Conduct regular account reviews to ensure long-term success and satisfaction
  • Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities
  • Forecast against sales targets and provide regular progress updates
  • Maintain accurate and up-to-date CRM records
  • Leverage market and competitor insights to strengthen value proposition
  • Build strong relationships with senior stakeholders, including C-level executives

Requirements

  • Proven success in ITSM solution sales
  • Minimum of 3 years' B2B sales experience
  • Strong track record in both new business acquisition and account development
  • Excellent negotiation, communication, and commercial skills
  • Confidence engaging with senior stakeholders and decision-makers
  • Self-motivated, results-driven, and highly accountable
  • Knowledge of ITSM frameworks such as ITIL or SIAM
  • Degree educated (business/management preferred) or equivalent experience
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