ITSM Project Manager Job at Robert Half (Eugene)

Project Manager – Global ITSM Rollout

We are seeking an experienced Project Manager to support the global rollout of a...

Location

United States , Marysville, OH

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5–10 years of project or program management experience supporting global IT or enterprise platform implementations
Proven experience coordinating across multiple regions and time zones
Ability to navigate language and cultural barriers
Strong organizational, communication, and executive‑level presentation skills
Proficiency with project management tools (MS Project required)
ServiceNow experience required
Familiarity with ITSM / ITIL‑aligned processes preferred
Ability to be onsite in Marysville, OH four (4) days per week

Job Responsibility

Own and maintain the global project plan, including timelines, dependencies, milestones, and deliverables
Lead end‑to‑end execution across regions and functional workstreams
Prepare and distribute program documentation, status reports, and leadership updates
Facilitate and lead cross‑regional meetings across multiple time zones
Coordinate real‑time translation or interpretation support as needed
Serve as a central communication hub for global teams and leadership stakeholders
Track and manage RAID (Risks, Actions, Issues, Decisions)
Escalate blockers and risks promptly to ensure timely resolution
Ensure alignment with governance processes and cross‑regional prioritization
Prepare decision decks, evaluation materials, and executive summaries for approval cycles

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Fulltime

Senior Labs Project Manager

We are seeking a skilled and detail-oriented Labs Project Manager to join our Da...

Location

United States , Ft. Collins

Salary:

111000.00 - 211000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in: Computer Science, Information Technology, Business, or a related field
5+ years of experience in capacity planning, infrastructure management, or IT resource forecasting
Expertise in designing and implementing physical labs and environments, including port mapping
Expertise in hardware, networking, and data center operations
Experience with budgeting, procurement, and financial planning in an IT environment
Proficiency in data analysis tools and capacity planning software
Experience working with cloud and hybrid infrastructure environments
Knowledge of IT service management (ITSM) frameworks such as ITIL
Familiarity with automation and monitoring tools for capacity planning
Experience with industry leading operational tools

Job Responsibility

Work closely with development teams to develop capacity models and forecasts based on business growth, usage trends, and emerging technologies
Maintain an inventory of existing hardware and assess opportunities for reuse before new purchases
Develop hardware redeployment, upgrades, and refurbishment strategies to extend asset life
Collaborate with finance teams to create budget estimates for hardware procurement and infrastructure expansion, identifying cost-saving opportunities by leveraging lifecycle management and existing resources
Communicate technical requirements and capacity planning strategies in business terms to non-technical stakeholders
Plan and allocate physical space within data centers to support hardware deployments
Work with facilities teams to ensure proper power and cooling requirements are met
Develop standardized capacity planning methodologies and best practices
Maintain documentation on forecasting models, infrastructure plans, and approval workflows
Setting up virtual environments for development and quality engineering teams. This includes understanding the environment, and the hardware requirements for cabling and switching

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

It Project Manager

We are seeking an experienced IT Project Manager to lead cross‑functional techno...

Location

United States , Irvine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience as an IT Project Manager or Technical Project Manager
Proven experience delivering cloud, infrastructure, and application projects
Experience with ITSM tools, enterprise platforms, and vendor management
Strong understanding of IT infrastructure, cloud, and security fundamentals
Excellent communication, organization, and stakeholder management skills

Job Responsibility

Manage end‑to‑end delivery of IT projects including cloud migrations (Azure, AWS, M365), enterprise and SaaS application implementations, ITSM platform lifecycle implementations (e.g., ServiceNow), new office / greenfield builds (network, infrastructure, end‑user readiness), security foundations and baseline initiatives
Develop project plans, timelines, budgets, risks, and dependencies
Coordinate internal IT teams, vendors, and third‑party partners
Support go‑live planning, change management, and operational handoff
Ensure alignment with architecture, security, and IT governance standards
Communicate status, risks, and milestones to technical and business stakeholders

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

IT Project Manager

An IT project manager oversees the planning, execution, and completion of IT pro...

Location

India , Hyderabad/Major cities of India

Salary:

Not provided

Bharath Cloud

Expiration Date

Until further notice

Requirements

BSc/B.Tech in Electronic/computers Science or Engineering and/or equivalent work experience
Experience of 5-10 years in any of the IT/ITES based support center operations
Strong knowledge with IT Infrastructure technologies and systems in either cloud or IT managed services
Proficiency in project management software and MS Office/productivity tools
Strong knowledge in ITIL processes
Familiars with ITSM/ticketing systems/tools
Fair knowledge in Information Security Management Systems like ISO 27001/ISO27017/ISO 27018 and Quality Management systems like ISO 9001
Fair knowledge is ITSM (IT Service Management Tool) and IT Infrastructure management tools
Strong communication and interpersonal skills
Professional attitude and appearance

Job Responsibility

Project Planning: Defining project scope, goals, objectives, and deliverables
creating project plans, timelines, and budgets
Resource Management: Assigning tasks, allocating resources (personnel, tools, budget), and ensuring the team has the necessary skills and support
Stakeholder Management: Communicating with stakeholders (clients, managers, vendors) to keep them informed of progress and manage expectations
Risk Management: Identifying, assessing, and mitigating potential risks to ensure project success
Project Execution: Overseeing the day-to-day activities of the project, monitoring progress, and ensuring adherence to timelines and budgets
Project Quality: Maintaining quality standards throughout the project lifecycle, ensuring that deliverables meet requirements and expectations
Collaboration & Communication: Facilitating clear and effective communication within the project team and with stakeholders
Project Closure: Ensuring that all project deliverables are completed, documented and approved, and that the project is officially closed

Fulltime

ServiceNow/Infrastructure Project Manager

ServiceNow/Infrastructure Project Manager for permanent employment. The ServiceN...

Location

United States , San Francisco

Salary:

130000.00 - 180000.00 USD / Year

ClearBridge Technology Group

Expiration Date

Until further notice

Requirements

8+ years of project management experience focused on Infrastructure focused projects
3+ years of ServiceNow experience preferably with ITSM and CMDB modules
Disaster recovery and performance monitoring experience
Previous experience working in an Azure environment

Job Responsibility

Oversee the implementation of ServiceNow and Infrastructure solutions

What we offer

Excellent benefits and compensation packages

Fulltime

Project Manager PMO

NTT DATA strives to hire exceptional, innovative and passionate individuals who ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Project Management Experience
Software projects, ITSM- IR service management
Experience in maintaining and defining efficient Project Management Processes
Reporting & tracking KPI
Knowledge and working experience in an Agile environment
Working knowledge of Jira, Confluence and ServiceNow
Excellent communication skills
Managing multiple stakeholders

Job Responsibility

Managing the Project Management processes and project structure
Working together with the Project Team to organize and derive tasks
Tracking the tasks to make sure completion on time
Communication co-ordination
Stakeholder management
Alignment and status update to the Program PMO
Onboarding new stakeholders and making sure they are aligned with the processes

Senior IT Project Manager

IT Project Managers provide key leadership to our technology projects in support...

Location

United States , Boston

Salary:

115000.00 - 120000.00 USD / Year

HBS

Expiration Date

Until further notice

Requirements

Minimum of five years’ post-secondary education or relevant work experience
Knowledge of IT Infrastructure Library (ITIL) and IT Service Management (ITSM)
Experience in using two or more project methodologies to deliver projects (i.e. Agile, Lean, Waterfall, etc.) to deliver successful outcomes
Experience managing in vendor and 3rd party partners
Experience leading project retrospectives and benefits analyses to drive organizational learning and improve future practices
Effective at problem solving with a proactive solution-focused approach
Excellent written and verbal communication skills
Displays adaptability, flexibility and resilience while maintaining grace and tact under pressure
Maintains a positive outlook and "can-do" attitude with a respectful and approachable style
Background in higher-education and/or experience working in a managed product technology environment

Job Responsibility

Lead and successfully deliver multiple concurrent projects of varying complexity, size, and impact, delivering maximum value to stakeholders
Manage multiple HBS partner, vendor, and IT relationships
develop deep relationships through trusting interactions
Lead projects independently from ideation through delivery and from transition to service operation with the ability to clearly and effectively scope and define work efforts
Estimate projects using multiple techniques to arrive at realistic schedules
clearly highlight methods used and assumptions made when communicating estimates
Maintain a deep understanding of the scope of work and manage the project schedule
articulate how decisions may impact the schedule, budget, and/or scope accordingly
Actively identify and manage project risks, issues, and decisions
navigate a complex matrixed organization to facilitate the resolution of these challenges

What we offer

Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement
Commuter benefits, discounts and campus perks

Fulltime

Project Manager Global AMS

For the next 2 years we are seeking a dynamic and experienced Project Manager to...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

5-7 years of experience in IT project management, including at least 2-3 years in AMS delivery or support environments
Proven track record of managing Non-SAP application portfolios, CRs, and incident resolution within SLA-driven models
Strong understanding of ITSM frameworks (e.g., ITIL) and global support models
Proficiency in project management tools and reporting dashboards
Exceptional communication, client engagement, and leadership skills

Job Responsibility

Own the end-to-end delivery and governance of AMS support and enhancement services across Non-SAP technologies
Act as the primary liaison between client stakeholders and internal delivery teams to ensure seamless operations and issue resolution
Manage the project plan, scope, resource allocation, risk mitigation, and delivery milestones
Monitor and ensure adherence to SLAs, KPIs, and ITIL-based best practices
Oversee the full lifecycle of Change Requests (CRs) including impact analysis, prioritization, scheduling, and deployment
Drive incident, problem, and service request management processes using tools like ServiceNow, Jira, or Remedy
Collaborate with cross-functional teams including development, Basis, QA, and infrastructure to ensure timely and high-quality delivery
Facilitate regular status reviews, stakeholder meetings, and reporting (weekly/monthly dashboards)
Proactively manage risks, dependencies, and escalations, ensuring minimal disruption to business operations
Mentor and lead onsite/offshore teams

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Non-working day on the 31st of December

Fulltime

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ITSM Project Manager

Job Description

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