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ITSM New Business Sales Consultant

United Kingdom, Watford 60000.00 - 80000.00 GBP / Year · Job Posted May 05, 2026
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Job Description

We’re looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international organisation. This is a true hunter role—focused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. You’ll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design. If you thrive in a target-driven environment and enjoy owning the full sales cycle, this role offers significant earning potential and real impact.

Job Responsibility

  • Proactively generate and win new business across MSPs and enterprise organisations
  • Identify, engage, and influence key decision-makers in IT, Operations, and Service Management
  • Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator
  • Develop a strong pipeline through outbound activity, networking, and targeted campaigns
  • Lead discovery sessions to uncover client challenges and opportunities
  • Position ITSM, integration, and automation solutions aligned to business outcomes
  • Deliver compelling demos, proposals, and workshops
  • Manage the full sales cycle from prospecting through to close and handover
  • Navigate complex, multi-stakeholder sales environments
  • Maintain accurate forecasting and pipeline visibility
  • Consistently meet and exceed revenue targets
  • Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice)
  • Feed market intelligence back into marketing, product, and leadership teams
  • Collaborate cross-functionally to support growth and customer success

Requirements

  • Proven track record in new business ("hunter") sales within ITSM, IT services, or MSP environments
  • Experience selling ITSM, automation, or integration solutions
  • Strong understanding of managed services and recurring revenue models
  • Ability to manage complex B2B sales cycles
  • Excellent communication and consultative selling skills
  • Highly self-motivated with a results-driven mindset

Nice to have

  • Knowledge of ITSM frameworks (e.g. ITIL, SIAM)
  • Experience with integration or workflow automation platforms
  • Background selling into MSPs, enterprise IT teams, or via channel/resellers

What we offer

  • 1-week onboarding and cultural immersion at HQ in Finland
  • Global presence across the UK, Europe, and the US
  • Strong focus on autonomy, progression, and professional development

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