Itsm Delivery Manager

• Define project scope, goals, and deliverables in collaboration with stakeholders
• Develop and maintain comprehensive project plans, including key milestones and resource allocation
• Establish project governance, engagement and communication plans
• Communicate project status, risks, and issues effectively to stakeholders
• Provide delivery leadership to the project team
• Adopt appropriate project management methods and tools
• Manage the change control process and assess and manage project dependencies
• Ensure project and product quality reviews occur on schedule and according to procedures
• Ensure that project deliverables are completed within agreed cost, timescale and resource budgets, and are formally accepted, by appropriate stakeholders
• Monitor costs, times, quality and resources used and take action where performance deviates from agreed tolerances
• Adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities

• Project Management Accreditation Prince2, Agile, PMI etc
• Solid delivery management skills with proven delivery credentials
• Extensive Delivery Management experience, using Agile and Hybrid Project Management methodologies, delivering a range of IT projects, including infrastructure and cloud projects
• Excellent team management skills
• Experience of working with virtual teams and forecasting resource requirements with technical team leads
• Experience of creating / contributing to test plans and go/no go criteria for key project milestones
• Experience of working with technical stakeholders
• Familiar with Google Workspace and Miro
• Experience of using project management toolsets such as Jira and Planview Adaptivework
• Excellent communication skills, both written and verbal
• Strong problem-solving and decision-making skills
• A focus on continuous improvement
• Flexible during times of change
• Demonstrated ability to work within deadlines
• Working with onsite and remote technical project staff
• A good awareness of Business Change principles in technology projects
• Able to adapt to a fast pace and constantly changing environment
• Able to work at a fast pace within a fast moving team and quickly build trusting relationships with a wide range of stakeholders
• Proactive with a self-motivated approach, self-reliant and confident to interact independently with stakeholders across multiple business areas

Agile Project Management accreditations preferred

• Flexible working with a range of options
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life