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ITOM ServiceNow Developer

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Beacon Hill

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Location:
United States , Atlanta

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking a highly skilled and experienced ServiceNow ITOM Specialist to join our enterprise technology team. This role is pivotal in supporting our organization-wide implementation of ServiceNow, with a strong emphasis on Infrastructure and Cloud Discovery, CMDB, and CSDM alignment. The ideal candidate will bring deep technical expertise and strategic insight to help us build a robust, data-driven IT operations framework.

Job Responsibility:

  • Lead and execute Infrastructure and Cloud Discovery initiatives using Service Graph Connectors, APIs, ACC, and Horizontal Discovery
  • Design, implement, and maintain a scalable CMDB aligned with CSDM best practices
  • Collaborate with cross-functional teams to ensure accurate data modeling and service mapping
  • Drive integration efforts between ServiceNow and other enterprise systems
  • Support the broader ServiceNow implementation roadmap across the organization
  • Provide technical guidance and mentorship to junior team members
  • Document processes, configurations, and architectural decisions

Requirements:

  • Proven experience in ServiceNow ITOM with a focus on Infrastructure and Cloud Discovery
  • Strong understanding of CMDB architecture and CSDM framework in a large enterprise environment
  • Hands-on expertise with Service Graph Connectors, API integrations, Agent Client Collector (ACC), and Horizontal Discovery
  • Ability to work with large datasets and complex IT environments
  • Excellent problem-solving and communication skills

Additional Information:

Job Posted:
January 08, 2026

Employment Type:
Fulltime
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