ITIL - Business Intelligence Sr. Analyst Job at NTT DATA (Remote)

ServiceNow Now Assist Sr. Developer

Role: ServiceNow Now Assist Sr. Developer. Location: Wayne, PA / Plano, TX (Onsi...

Location

United States , Wayne, PA / Plano, TX

Salary:

200000.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Knowledge of ServiceNow AI (Predictive & Task Intelligence) and Now Assist
Extensive experience with ServiceNow platform, specifically with ITSM, Knowledge Management, Virtual Agent
Prior experience in at least one design, architect and implementation of ServiceNow Now Assist
Prior 1-2 years of experience in implementation of various Predictive Intelligence features within Service Now
Prior experience in MLOps, ML engineering, Prompt Engineering, RAG, and Data Science
Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Experience and expert understanding of key ServiceNow modules and concepts like ITSM, Knowledge Management, Data Models
Advanced analytical and problem-solving experience
Developing solutions on ServiceNow platform using an Architecture first principle
Working with Business Analysts on technical stories

Job Responsibility

Develop GenAI, AI Agent use cases using ServiceNow Now Assist
Collaborate with stakeholders to gather and analyze business requirements
Develop comprehensive GenAI solutions tailored to customer business needs
Design and implement integration between ServiceNow Now Assist and other IT systems/platforms
Customize and configure ServiceNow VA, Now Assist, ITSM
Experience in ServiceNow Back-End and Integrations
Strong working in an Agile/DevOps environment
Strong skills in User Interface design, Analytical, Problem solving and Quantitative skills
Ability to provide technical leadership and work seamlessly with customers

Fulltime

New

Primary Teaching Assistant

Affinity Partnerships are seeking an enthusiastic and dedicated teaching assista...

Location

United Kingdom , Weston-Super-Mare

Salary:

92.59 - 110.00 GBP / Day

AFFINITY WORKFORCE

Expiration Date

Until further notice

Requirements

exceptional classroom practitioner, able to consistently deliver high-quality, engaging lessons which secure strong progress and outcomes over time
excellent communicator who can build positive relationships with students, staff, parents and the wider community, contributing to collaboration across the school and trust
committed to fostering high expectations of behaviour, achievement and attitudes to learning, ensuring a purposeful and inclusive environment
passionate about professional development, both in developing your own practice and in coaching and supporting others to improve
dedicated to providing enrichment opportunities beyond the classroom, helping students develop confidence, curiosity and a love of Mathematics
aligned with our values, demonstrating resilience, integrity, inclusivity and a relentless focus on improving life chances for all young people

Job Responsibility

work closely with class teachers to assist with classroom activities
provide one-to-one and small group support
help pupils achieve their full potential both academically and socially
support students with varying learning needs
encourage participation and confidence
assist with classroom preparation
promote a safe and nurturing atmosphere

What we offer

Competitive daily rates and paid‑to‑scale roles
Up to £200* referral fee when you recommend a friend
Flexible work to suit your availability
Extensive candidate CPD
Supportive, well‑led school environments
Opportunity to gain experience across multiple schools

New

Part Time Legal Office Receptionist - Entry role into Law!

An opportunity to join a leading legal firm in Surrey that prides itself on deli...

Location

United Kingdom , Leatherhead

Salary:

23000.00 - 25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Law Degree of equivalent - accepting graduates
Experience of working in a similar role, ideally customer service
Professional and friendly
Patient and empathetic

Job Responsibility

Greet clients, suppliers, and visitors with a warm and professional demeanour
Manage incoming and outgoing mail and faxes efficiently
Archive files and maintain archiving databases, ensuring timely access to important documents
Perform photocopying tasks, often under tight deadlines, and distribute materials as required
Handle general office administration duties, including managing stationery supplies
Assist with basic IT tasks and maintain a tidy reception area
Provide excellent customer service over the phone, taking accurate messages and directing calls appropriately
Conduct ID checks for compliance

What we offer

25 days holiday plus BH
annual salary review
bonus scheme
pension
long service rewards
paid uniform allowance
private medical
life assurance
EAP
regular socials

Parttime

New

Operations Manager

Affinity Partnerships as working alongside Cabot Learning Federation are seeking...

Location

United Kingdom , Bristol

Salary:

16975.00 - 18111.00 GBP / Year

AFFINITY WORKFORCE

Expiration Date

Until further notice

Requirements

Experience in leading administrative and operational functions
Expertise in Health & Safety, compliance and statutory processes
Ability to line manage and develop administrative staff
Strong organisation, initiative and ability to manage multiple priorities
Excellent relationship-building skills with internal and external stakeholders
Must be a UK resident and eligible to work in the UK

Job Responsibility

Lead and manage the academy's administrative and operational functions
Work in partnership with the Principal, senior leaders and central teams
Line manage and develop administrative staff, promoting high standards
Take responsibility for key areas including Health & Safety, compliance and statutory processes
Build strong relationships with a wide range of internal and external stakeholders
Provide high-quality reporting, analysis and operational support to leadership

What we offer

Paid to scale
Dedicated consultant allocated to support you with any questions and concerns
Support in writing CV's and job applications
£200 for any successful referral of Teachers and £100 for Teaching Assistants
Free, up to date safeguarding training
Training workshops and CPD courses to provide professional development
Option of working under a PAYE or Umbrella pay scheme

Parttime

New

Front Desk Receptionist

We are looking for a welcoming and organized Front Desk Receptionist to manage f...

Location

United States , Edina

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated front desk or administrative experience
Strong interpersonal and communication skills
Proficiency with Microsoft Office Suite and phone systems
Ability to multitask and stay organized in a busy environment
Comfortable handling confidential information
Reliable and punctual with a strong sense of responsibility

Job Responsibility

Greet visitors and direct them appropriately
Answer and route incoming calls and messages
Maintain a clean and organized reception area
Manage appointment scheduling and conference room bookings
Receive and distribute mail and deliveries
Assist with data entry and document preparation
Support internal communications and office coordination
Provide general administrative support to various departments

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Senior People and Development Business Partner

Working as a strategic partner across a defined portfolio of academic schools an...

Location

Salary:

Not provided

Burman Recruitment

Expiration Date

Until further notice

Requirements

CIPD qualified to Level 7 essential
Qualified to degree level (or relevant comparable qualification or work experience)
Solid and up to date knowledge of employment legislation
Experience of managing TUPE transfers
Experience of operating and liaising successfully within a Trade Union environment
Leading on business planning organisational change projects with the senior management leadership team within specific schools and services resulting in clearly defined outcomes and the successful achievement of financial targets
Track record of identifying and delivering solution focused practical and effective People and Development solutions within the framework of organisational policies and procedures
Solid experience of managing, coaching, guiding and concluding complex employee relations casework from investigation to appeals in a timely manner
Leading people forums, champion groups and networks as required
Experience of employment tribunals

Job Responsibility

Business Partnering Activities
As Senior Business Partner to designated Schools and Services, you will provide a full range of strategic and operational support across key people areas such as recruitment and selection, performance management, Employee Relations, reward and benefits, organisational development and change management that will benefit and influence throughout the entire employee life cycle
Working across the P&D teams to support, lead and advise colleagues, ensuring the successful implementation and service delivery of the P&D strategy specifically in relation to equality, engagement and wellbeing
Develop and maintain effective working relationships up to and including a senior level to ensure compliance, manage risks, challenge the status quo and influence change
Coach, develop and advise managers to enable them to fully undertake their people management role and embed the leadership behaviours
Regularly monitor, track and evaluate data relating to key employee BP metrics, such as employee relations cases and leaver interviews, identifying trends, providing recommendations for improvements and sharing this information with PDMT and senior leaders
Promote staff engagement outcomes and associated communications within business partnering areas
Alongside managers and Finance review workforce planning data to ensure that staffing decisions are within Department /Service planned budget
Review, challenge, scrutinise and present to senior leader’s appropriate workforce planning and performance reports to inform planning, decision making and talent/succession planning
In support of the Senior BP – Employee Relations and Policy identify, create, design and introduce any new initiatives, employment policies and procedures ensuring that appropriate and robust engagement with, including those that will assist the university in achieving its financial targets and strategic aims

Fulltime

New

Spanish Bilingual Sales Quality Audit Representative

We are looking for a detail-oriented audit specialist to support sales quality r...

Location

United States , Eden Prairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
additional education is a plus
Prior experience working in a fast-paced office or operational support environment
Hands-on background in quality auditing, monitoring, or review-based functions
Bilingual proficiency in English and Spanish
Strong attention to detail with the ability to identify process deviations accurately
Ability to manage work independently and stay organized in a remote setting
Comfort working with performance expectations related to both production and accuracy

Job Responsibility

Review sales interactions against established quality and compliance standards to identify gaps and support risk reduction
Provide constructive, timely feedback to representatives and stakeholders to strengthen performance and promote consistent execution
Evaluate whether agents are using approved tools, scripts, and reference materials correctly during customer conversations
Follow documented audit methods, quality protocols, and operational guidelines in all daily review activities
Maintain required productivity levels while balancing thoroughness and consistency in audit output
Achieve accuracy targets by applying strong judgment and close attention to detail throughout each assessment
Document audit findings clearly and escalate recurring issues or trends that may affect service quality or compliance
Work independently in a remote environment while safeguarding confidential information in accordance with company standards

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Conveyancing Assistant

We are a well-established and client-focused law firm dedicated to providing exc...

Location

United Kingdom , Bakewell

Salary:

28000.00 - 28500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A minimum of 1-2 years' experience in a Conveyancing Assistant, Legal Assistant, or similar conveyancing support role
Strong organisational and time-management skills
Excellent attention to detail and accuracy
Professional written and verbal communication skills
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
The ability to work independently as well as part of a team
A professional, reliable, and client-focused approach

Job Responsibility

Supporting solicitors and conveyancers with the day-to-day management of residential conveyancing files
Preparing and processing legal documents relating to property transactions
Maintaining accurate client records and updating case management systems
Liaising with clients, estate agents, mortgage brokers, lenders, and other third parties
Conducting property searches and obtaining relevant documentation
Preparing and submitting Stamp Duty Land Tax (SDLT) returns
Monitoring key dates and deadlines to ensure smooth progression of transactions
Managing diaries, appointments, and meetings for fee earners
Ensuring compliance with GDPR, confidentiality requirements, and legal regulations
Providing general administrative support including filing, scanning, photocopying, and data entry

What we offer

Competitive salary based on experience
Full training and ongoing support
A supportive and professional working environment
Career development opportunities within a growing law firm
Generous annual leave entitlement
Parking permit provided

Fulltime

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ITIL - Business Intelligence Sr. Analyst

Job Description

Job Responsibility

Requirements

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