ITAM Product Manager Job at Barclays (Knutsford)

Executive Support White Glove Treatment with ITAM

Location

United States , Delray

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in an IT support/help desk environment
Knowledge of IT Asset Management principles, processes, and tools
Familiarity with ticketing systems (e.g., ServiceNow, Jira, Remedy) and ITAM platforms
Strong troubleshooting skills for common operating systems (Windows, macOS) and productivity software
Excellent communication and customer service abilities
Detail-oriented with strong organizational skills for accurate asset tracking

Job Responsibility

High Exposure to C Suite executives giving White Glove treatment
Answer incoming customer calls to provide support and basic troubleshooting
Assist customers with installation, configuration, and operational questions
Log customer issues, track case progress, and follow up to resolution
Coordinate parts replacement, shipping and receiving with operations
Maintain and update support ticket documentation and CRM entries
Perform basic bench testing and functional checks on returned units
Assist engineering team with product testing, evaluation, and reporting
Work cross-functionally with engineering, operations, and product management

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Cyber Service Delivery Manager

The Cyber Service Delivery Manager role at NTT DATA involves overseeing cybersec...

Location

Romania , Sibiu

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Master's or Bachelor’s degree in related fields, preferably Engineering, Computer Science, Mathematics areas
Minimum 5-7 years of experience in service delivery
Complete understanding of the IT and Cybersecurity infrastructure of an organization or of a project
Negotiation capabilities and problem-solving mindset
Effectively drive service development and contribute to ITIL processes
Demonstrated resilience, diplomacy, influence, relationship building, and problem-solving skills in a variety of situations
Highly effective written and oral communication skills, excellent interpersonal skills and experience dealing effectively with people having different backgrounds
Fluency in Business English is required, German is an advantage
Customer oriented behaviour
Experience in IT service management (ITSM and ITAM)

Job Responsibility

Work primarily with cybersecurity systems and solutions in relation with operational delivery, various aspects of information security technologies and processes
Innovative services production delivery, driven by business strategy and goals
Professional stakeholder management, define and address operational delivery requirements, KPIs, SLAs and OLAs for specific services
Compliance oversight of SLA and OLA, if necessary, development of measures and their control for compliance
Act as single point of contact and focus on ensuring operational readiness and governance oversight
Work closely with Project Managers and project members regarding delivery preparations of production environments
Ensure operational readiness (technical and process wise) of people, processes, and technologies in collaboration with Partner Manager and Business Development
Plan regular tests and reviews of the security systems, processes, and policies to ensure they work as expected
Evaluate existing services and implement Service Improvement Plans
Interface and handle escalations with the customer, recurrent customer reporting regarding operational delivery

What we offer

Smooth integration and a supportive mentor
Choose from Remote, Hybrid or Office work opportunities
Projects have different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance
Individual coaching sessions or joining our accredited Coaching School
Epic parties or themed events

Help Desk Analyst with IT Asset Management

A Help Desk Analyst with IT Asset Management (ITAM) is responsible for providing...

Location

United States , Delray

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in an IT support/help desk environment
Knowledge of IT Asset Management principles, processes, and tools
Familiarity with ticketing systems (e.g., ServiceNow, Jira, Remedy) and ITAM platforms
Strong troubleshooting skills for common operating systems (Windows, macOS) and productivity software
Excellent communication and customer service abilities
Detail-oriented with strong organizational skills for accurate asset tracking

Job Responsibility

Provide Tier 1 (and potentially Tier 2) technical support to end users via phone, email, chat, or ticketing system, resolving hardware, software, and connectivity issues
Document, categorize, and resolve incidents and service requests in a timely manner according to established SLAs
Maintain and update asset records within the ITAM system, tracking all hardware and software throughout their lifecycle (procurement, deployment, relocation, maintenance, and decommissioning)
Support on-boarding and off-boarding processes by provisioning and reclaiming equipment/software licenses
Collaborate with procurement and IT teams to facilitate hardware/software acquisition, deployment, and disposal processes in compliance with organizational policies
Perform periodic audits and physical inventories of IT assets to ensure data accuracy and regulatory compliance
Generate reports on asset utilization, inventory status, and incidents as required
Educate and assist end users on IT policies, software installations, and best practices for security and compliance
Escalate complex technical issues to higher-level support or specialized teams as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

ServiceNow Developer

Centennial Technologies is seeking a mid-level ServiceNow Developer with hands-o...

Location

United States , Tysons Corner

Salary:

Not provided

Centennial Technologies

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
5+ years of total experience including 3+ years of hands-on ServiceNow development
Strong proficiency in JavaScript, Glide API, Jelly, AngularJS, UI Builder, and Flow Designer
Experience with at least 2 major modules such as ITSM, ITOM, ITAM, HAM, IRM, and CAM
Demonstrated experience in building complex workflows, integrations, and custom applications
Strong understanding of CMDB architecture, discovery probes, patterns, and data governance
Must be Certified System Administrator (CSA)
Must be a U.S. Citizen with ability to obtain public trust clearance

Job Responsibility

Design, develop, and implement custom applications, workflows, UI policies, business rules, client scripts, and integrations on the ServiceNow platform
Configure and customize core modules including ITSM, ITOM, HAM, and GRC/IRM
Build and maintain data models, transform maps, and discovery patterns to ensure accurate and reliable CMDB and service mapping
Develop automation strategies using Flow Designer, IntegrationHub, scheduled jobs, and orchestration capabilities
Evaluate business requirements and translate them into high-quality technical solutions aligned with industry and platform best practices
Ensure platform scalability, maintainability, and adherence to governance standards
Conduct code reviews and enforce development standards across the ServiceNow ecosystem
Exposure to design and implement APIs/integrations with external systems using REST, SOAP, MID Servers, and IntegrationHub spokes
Troubleshoot integration issues, optimize performance, and ensure secure data exchange
Enhance CMDB data quality using discovery, service mapping, and reconciliation rules

What we offer

Medical, Dental, and Vision Insurance
Short-Term and Long-Term Disability
Life Insurance
401(k) Retirement Plan
Paid Time Off and Federal Holidays
Flexible PTO
Casual work culture
Regular opportunities for career advancement and skills development
Supportive work environment that promotes work-life balance
Performance-based rewards and recognition

Fulltime

Servicenow Administrator

Mandatory Skills: 7+ years of experience in ServiceNow Administration, ITSM, ITO...

Location

India , Bangalore

Salary:

Not provided

Overture Rede

Expiration Date

Until further notice

Requirements

7+ years of experience in ServiceNow Administration
ITSM, ITOM, ITAM modules
Incident, problem and change modules
Mandatory certifications - ServiceNow CSA (Certified System Administrator), ITIL v3/v4
Hands on in setting up dashboards, scheduling reports and customizing dashboards
Prior experience in ServiceNow license management set up
Configuring ServiceNow chat
Prior experience in ServiceNow Product Integrations, Integration Hub and Partner integrations
Knowledge in SNOW predictive Intelligence application
Predictive AI Ops, Flow designer, Now Assist, Mobile agent setup and configuration

Job Responsibility

Knowledge to contribute to the configuration, implementation, and maintenance of the S-Now platform
Coordinate and facilitate initial platform configuration, resources and updates, upgrades
Responsible for instance stack, day to day support, system upgrades, integrity and overall health and performance
Oversee instance security including access control, accounts, groups, roles
Ability to setup ITSM, ITOM, ITAM modules and the sub modules of each
Good experience in setting up Incident, Problem, Change modules
Able to setup SLAs, service request workflows, Self-help modules
Prior experience in CMDB, CI Service Mapping

Servicenow Developer – Platform Operations

In this vital role you will be responsible for the design, development, and main...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

9 to 12 years of Computer Science, IT or related field experience
ServiceNow Module Expertise: Extensive experience in Strategic Portfolio Management (SPM), Security Operations (SecOps), Human Resources Service Delivery (HRSD), and proficiency in building and maintaining custom applications on the ServiceNow platform
Scripting & API Integration: Proficiency in JavaScript, Glide API, and Flow Designer for scripting and automating workflows, along with experience integrating third-party systems using REST/SOAP APIs across diverse ServiceNow modules
Custom Application Development: Solid experience designing, developing, and supporting custom applications on ServiceNow to meet unique business requirements across multiple departments
Cross-Module Support: Ability to provide technical support for all ServiceNow capabilities, including ITSM, ITOM, ITAM, GRC, and more, ensuring optimal performance and integration across the platform
ServiceNow Certified System Administrator (Required)
Excellent analytical and troubleshooting skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation

Job Responsibility

Develop and maintain the ServiceNow core platform, including SPM, SecOps, and HRSD modules
Provide support as needed in other modules such as ITSM, ITOM, ITAM, GRC/IRM, and custom-built applications
Design and implement system upgrades, patches, and platform maintenance activities to ensure system stability and performance
Monitor platform health, security, and performance metrics, and proactively address any issues
Create and configure workflows, business rules, UI policies, client scripts, and integrations that align with platform operations and business needs
Manage and optimize platform configurations to improve performance, usability, and security
Collaborate with product owners, platform architects, stakeholders, and developers to ensure platform compliance with business requirements and operational standard methodologies
Design and manage role-based access control (RBAC) for platform security and ensure alignment to compliance and security standards
Automate platform operations to streamline administration and improve efficiency
Provide technical support and troubleshooting for platform-related incidents, working with multi-functional teams to resolve issues promptly

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

ServiceNow Developer

As a ServiceNow Developer at Right Angle Solutions Inc., you will play a key rol...

Location

India , Hyderabad

Salary:

Not provided

Right Angle Solutions

Expiration Date

Until further notice

Requirements

BE/BS/MTech/MS or equivalent work experience
Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products
Experience as a developer is a must
Must have a Certified implementation specialist ServiceNow and certified application Developer
3-4 Years Of ServiceNow Administration And Development Experience Required
Global Service Management skills in both process and technical areas
Excellent English writing skills with good vocabulary
Engaging presentation style, with the ability to control and manage multiple presentation scenarios
Ability to work under pressure and work on multiple campaigns at the same time
Experience working in an Agile environment

Job Responsibility

Lead and deliver requirements, scoping, and design workshops, ensuring requirements are well documented
Provide expert-level support and technical mentoring to the CSM implementation and Development team
Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
Recognize and develop opportunities to leverage ServiceNow as a platform
As a senior technical member of the team, deliver hands-on configuration, development, and integration services and serve in a delivery assurance capacity for all project deliverables
Plan and coordinate all phases of testing and test acceptance
design and oversee the development of testing-related work products lead test remediation cycles
Support practice builds efforts to include the development of practice intellectual property IP
Develop and present business case material for senior prospects and customer stakeholders
Create and deliver tailored presentations and product demonstrations

Fulltime

Digital Operations Product Specialist

Airbus Aerosystems Kinston is looking for a Digital Operations Product Specialis...

Location

United States , Kinston

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Degree in Information Technology or an equivalent combination of education and experience
Minimum 3 years of operational support experience in an IM (Information Management) support environment required or equivalent Digital Project experience (Design / Deployment of Digital Solutions)
Technical certification in one of the following: A+, Security+, Network+, Microsoft Certified Solutions Associate, Cisco Certified Network Associate
Knowledge in the areas of ITSM, ITAM, ITIL, and KPI reporting
Ability to plan, prioritise, organise, schedule, and execute assignments
Analytical skills, with strong-problem solving capability
Excellent interpersonal, presentation, and communication skills
Minimum 5 years experience working with and supporting Service Now and Integrated Tools
Proficiency in written and spoken English
Domestic and International travels ad-hoc

Job Responsibility

Operate (get knowledge of Digital Solutions in use and their associated RUN performance) the current Operations Solutions Portfolio (limited to Operations functions)
Prepare (get knowledge on business process and AIRBUS/Kinston Affiliate digital solutions) Digital for Operations solutions readiness
Manage the Digital Operations Integration activities
Ensure the Digital run activities are operated with the expected performance for the Operations Business functions
Follow the Digital Strategy defined by the Digital PMI (Post Merger Integration) Programme
Gather, challenge and validate the local business requirements for Operations and drive the Business process impact analysis to ensure the IT / Digital solutions are appropriate
Maintain, challenge and update the local Digital portfolio & Digital integrated roadmap for Operations, ensuring the availability, deployment and evolution of Digital solutions are aligned and secured with local business functions
Being responsible for Operations business continuity, including managing adherence to agreements from the service provider
supporting the agreement exit planning in coordination with Group Digital team
Together with the Digital regional Domains, being responsible for the Digital Operations service performance of the local site

What we offer

Competitive pay, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (ESOP)
Paid time off including personal time, holidays and a paid parental leave program
Comprehensive insurance coverage including medical, prescription, dental, vision, life, disability, Employee Assistance Plan (EAP) and other supplemental benefit coverages
Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path
as well as the opportunity to participate in accelerated development programmes
and both national and international mobility
Relocation assistance for qualified positions

Fulltime

ITAM Product Manager

Barclays

Location:
United Kingdom , Knutsford ▼
Greater Manchester

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 10, 2026

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 10, 2026

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Job Posted:
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