CrawlJobs Logo

Italian Technical Support Specialist II

partnerhero.com Logo

PartnerHero

Location Icon

Location:
Romania , Bucharest

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We’re hiring Technical Support Specialists to help clinicians, biomedical teams, and distributors who use sensory equipment for hearing, balance, and newborn care. You’ll be the first point of contact when users need help and will guide them through troubleshooting, setup, repairs, and next steps. Most of your work will happen through phone, email, and screen-share sessions. This role is ideal for someone who enjoys solving technical problems, communicating clearly, and working in a structured, regulated environment where accuracy and documentation really matter.

Job Responsibility:

  • Take ownership of support cases from the moment they come in until they’re fully resolved
  • Talk with users to understand what’s happening, gather details, and document everything in Salesforce
  • Troubleshoot hardware, software, and connectivity issues. This includes sensors, cables, software installs, updates, licenses, and basic networking
  • Host live remote sessions to reproduce issues, walk users through fixes, or collect evidence for deeper investigation
  • Decide the right path forward, whether that’s resolving the issue remotely, sending replacement parts, or arranging an RMA or depot repair
  • Escalate cases responsibly by providing clear notes, steps to reproduce, and the actions already taken
  • Keep documentation clean, consistent, and aligned with medical device quality standards
  • Contribute to internal knowledge articles so future cases are easier to handle

Requirements:

  • C1/C2 Italian proficiency (CEFR or equivalent)
  • Experience providing Italian Support
  • At least 2 years of experience in technical support, helpdesk, or customer support involving hardware or software troubleshooting
  • Strong communication skills and the ability to explain technical ideas in a simple way
  • Solid understanding of Windows (drivers, Device Manager, services) and comfort with basic networking
  • Experience documenting cases in a CRM like Salesforce
  • Calm, patient, and confident when working directly with clinicians and biomeds
  • Strong judgment when choosing between remote fixes, part replacements, or repair requests
  • High attention to detail and the ability to follow documented procedures
  • Curious, proactive, and eager to learn medical device workflows

Nice to have:

Experience supporting medical, diagnostic, audiology, or similar devices

What we offer:
  • Remote working arrangements
  • Competitive base salary
  • Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
  • Be part of a people-first, values-driven organization
  • Work with innovative global partners and diverse teams
  • Access to free posture-based fitness workouts from home
  • Training and professional development opportunities

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
PartnerHero - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Italian Technical Support Specialist II

New

Senior Accountant

Are you ready to take your career to the next level within an independent invest...
Location
Location
Greece , Filothei
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • 4+ years of experience in Finance, Accounting division
  • Knowledge of MS Office, (excel, powerpoint)
  • Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field
  • Knowledge of ERP Systems
  • Strong Oral and written Greek & English language
  • Excellent analytical, problem-solving, and decision-making abilities.
Job Responsibility
Job Responsibility
  • Assist in the preparation of financial reports and statements
  • Assist in budget preparation and expense management activities
  • Monitoring & Management of MYDATA
  • Contribute in Financial Tax audits and assist resolve any issues
  • Assist to maintain accurate financial records and data
  • Ensure compliance with financial regulations and standards
  • Tax Compliance/ direct/ indirect Tax
  • Cash flow preparation on periodical basis
  • Receivables and payable monitoring.
  • Fulltime
Read More
Arrow Right
New

Payroll Supervisor

On behalf of a prominent Group of Companies with a diverse portfolio and an expa...
Location
Location
Greece , Athens
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 30, 2026
Flip Icon
Requirements
Requirements
  • 5–7+ years of experience in payroll management, ideally within a Group of Companies or a complex
  • analytical mindset
  • process ownership
  • communication skills
  • operational resilience
  • strategic detail orientation
  • integrity
  • bachelor's degree in Business Administration or Economics
  • fluency in both Greek and English
  • advanced PC and literacy skills, with proven experience in HR reporting, data analysis, and utilizing HR metrics to inform decisions
Job Responsibility
Job Responsibility
  • oversee the full payroll lifecycle for multiple legal entities, ensuring 100% accuracy in calculations, deductions, and timely disbursements
  • identify opportunities to digitize and automate manual payroll tasks
  • develop and implement workflows to minimize human error and increase processing speed
  • act as the Subject Matter Expert on Greek Labor Law and Social Security regulations (ERGANI II, Digital Work Card) - ensuring the Group remains fully compliant and audit-ready
  • perform rigorous cross-entity audits and reconciliations - maintaining absolute data consistency between Payroll, HRIS, and Accounting systems
  • design and present consolidated labor cost reports, budget variance analysis and headcount trends to the Group's Leadership and finance departments
  • partner with HR to administer compensation & benefits programs (bonuses, health plans, etc.), ensuring they are seamlessly integrated into the payroll infrastructure
  • Fulltime
Read More
Arrow Right
New

Associate / Senior Associate – Corporate & Commercial

Location
Location
United Kingdom , Cambridge, Peterborough or London
Salary
Salary:
Not provided
greenwoods.co.uk Logo
Greenwoods Legal LLP
Expiration Date
June 11, 2026
Flip Icon
Requirements
Requirements
  • Qualified Corporate & Commercial solicitor
  • 2–4 years PQE (Associate) / 6+ years PQE (Senior Associate) gained within a reputable commercial law firm
  • Strong technical expertise across Corporate & Commercial matters including transactions and commercial contracts
  • Confidence in managing own caseload and contributing to wider team matters
  • Excellent drafting, negotiation and communication skills
  • Strong commercial awareness and genuine interest in clients' businesses
  • Ability to build and maintain strong relationships with clients, colleagues and professional contacts
  • Proactive, collaborative approach
  • Commitment to high-quality work and excellent client service
  • Drive and ambition to continue developing skills and progressing career
Job Responsibility
Job Responsibility
  • Lead and support on corporate transactions including mergers & acquisitions, reorganisations, demergers and MBOs
  • Advise on a wide range of commercial contracts and business matters
  • Provide guidance on broader commercial issues including regulatory and compliance matters
  • Manage own caseload while supporting senior colleagues on complex matters
  • Deliver clear, pragmatic and commercially focused advice
  • Build and maintain strong relationships with clients and referrers
  • Act as a trusted advisor with a deep understanding of client businesses
  • Contribute to networking, profile-raising and relationship-building activities
  • Play an active role in growing the team and identifying new opportunities
  • Work collaboratively across teams and offices
What we offer
What we offer
  • Collaborative and supportive team environment
  • Clear pathways for career progression and development
  • Fulltime
Read More
Arrow Right
New

Sales and Service Manager

Support the Store Manager to manage all aspect of the store operations and lead ...
Location
Location
United Kingdom , Harrow
Salary
Salary:
Not provided
clarks.com Logo
Clarks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Good retail experience including in a management role, leading a team
  • Strong coaching skills
  • Effective communicator who can provide clarity to individuals or team on what is required of them and why
  • Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment
  • Proficient in supporting with people processes and team development
  • Good experience in delivering and exceeding sales and targets
  • Proactive with good organisation skills to initiate completion of tasks without direction or supervision
  • Good commercial skills
  • IT proficient with the ability to use a range of systems to manage in store activity
  • Good knowledge of and experience in Visual Merchandising
Job Responsibility
Job Responsibility
  • Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved
  • Deputising Store Manager absence when required
  • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators
  • Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators
  • Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is great place to shop
  • Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations
  • Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience
  • Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales
  • Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store
  • Provide regular feedback to the team to motivate and engage to improve performance where required
What we offer
What we offer
  • MEDICASH PLAN (CORPORATE AND DISTRIBUTION CENTRE COLLEAGUES)
  • HEALTH CASH PLAN (STORE MANAGEMENT COLLEAGUES UPWARDS)
  • HEALTHCARE PLAN (FOR SENIOR COLLEAGUES)
  • LONG-SERVICE RECOGNITION AWARDS
  • EXCLUSIVE EMPLOYEE DISCOUNTS ON A WIDE RANGE OF PRODUCTS AND BRANDS
  • FLEXIBLE & HYBRID WORKING
  • GENEROUS HOLIDAY ALLOWANCE
  • PENSION PLAN
  • DISCOUNT ON CLARKS PRODUCTS
  • EMPLOYEE ASSISTANCE PROGRAMME
  • Fulltime
Read More
Arrow Right
New

Sen Teaching Assistant

SEN Teaching Assistant | Specialist Support | Local SEND Settings Position: Full...
Location
Location
United Kingdom , Chelmsford
Salary
Salary:
89.00 - 95.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
May 23, 2026
Flip Icon
Requirements
Requirements
  • Non Teaching
  • 121 teaching experience
  • ability to communicate with parents
  • ability to work well under pressure
  • able to inspire
  • be a role model
  • building rapport with children
  • career driven
  • communication
  • effective discipline
Job Responsibility
Job Responsibility
  • Personalised Learning: Follow and implement EHCP goals, adapting classroom activities to meet the specific sensory and cognitive needs of the student.
  • Communication Support: Utilise alternative communication methods such as PECS (Picture Exchange Communication System), Makaton, or AAC devices to give every child a voice.
  • Emotional Regulation: Act as a "calm consistent" presence, recognising early signs of distress and using sensory breaks or de-escalation strategies to support the student's wellbeing.
  • Collaborative Care: Work closely with the Class Teacher, SENCO, and external therapists to ensure a holistic approach to the child's development and safety.
What we offer
What we offer
  • training and education
  • Safeguarding & Prevent
  • Referral Bonus
  • PAYE
  • Fulltime
!
Read More
Arrow Right
New

Multi Property - Banquet Manager

JOB SUMMARY Directs and motivates team while personally assisting in providing ...
Location
Location
Thailand , Phuket
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, or related professional area
Job Responsibility
Job Responsibility
  • Directs and motivates team while personally assisting in providing high quality service based on requirements and standards
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Provides clear and concise communications to everyone having ownership in the success of the event
  • Identifies training opportunities and plans a strategy to accomplish goals
  • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props)
  • Applies knowledge of all laws, as they relate to an event
  • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction
  • Adheres to and reinforces all standards, policies, and procedures
  • Maintains established sanitation levels
  • Manages departmental inventories and maintains equipment
  • Fulltime
Read More
Arrow Right
New

Multi Property - Director of Event

Manages all event service, banquet and event technology operations and staff on ...
Location
Location
Thailand , Phuket
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
Job Responsibility
Job Responsibility
  • Manages all event service, banquet and event technology operations and staff on a daily basis
  • Manages the event operation team, including the Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology and Operations Managers
  • Ensures the highest level of service throughout the event phase
  • Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs
  • Achieves guest and employee satisfaction and manages the financial performance of the Event Operations Department
  • Works with the management team to develop and implement the business plan and long term strategies for event operations
  • Establishes and monitors measurable goals for the department
  • Champions all standards, policies and procedures in the Event Operations departments
  • Oversees the execution of event logistics for all events
  • Oversees the administrative processes associated with the event phase of a function and the associated transitions between all event phases
  • Fulltime
Read More
Arrow Right
New

F&B Service Expert

Our jobs aren’t just about putting food on the table that our guests will enjoy ...
Location
Location
South Korea , Seoul
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • Less than 1 year related work experience
  • No supervisory experience
Job Responsibility
Job Responsibility
  • Setting tables
  • Communicating with the kitchen
  • Interacting and serving guests
  • Cleaning work areas and supplies
  • Creating a safe workplace
  • Following company policies and procedures
  • Upholding quality standards
  • Ensuring professional uniform, personal appearance, and communications
  • Standing, sitting, or walking for an extended time
  • Moving over sloping, uneven, or slippery surfaces
  • Fulltime
Read More
Arrow Right