CrawlJobs Logo

Italian Technical Support Specialist II

partnerhero.com Logo

PartnerHero

Location Icon

Location:
Romania , Bucharest

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We’re hiring Technical Support Specialists to help clinicians, biomedical teams, and distributors who use sensory equipment for hearing, balance, and newborn care. You’ll be the first point of contact when users need help and will guide them through troubleshooting, setup, repairs, and next steps. Most of your work will happen through phone, email, and screen-share sessions. This role is ideal for someone who enjoys solving technical problems, communicating clearly, and working in a structured, regulated environment where accuracy and documentation really matter.

Job Responsibility:

  • Take ownership of support cases from the moment they come in until they’re fully resolved
  • Talk with users to understand what’s happening, gather details, and document everything in Salesforce
  • Troubleshoot hardware, software, and connectivity issues. This includes sensors, cables, software installs, updates, licenses, and basic networking
  • Host live remote sessions to reproduce issues, walk users through fixes, or collect evidence for deeper investigation
  • Decide the right path forward, whether that’s resolving the issue remotely, sending replacement parts, or arranging an RMA or depot repair
  • Escalate cases responsibly by providing clear notes, steps to reproduce, and the actions already taken
  • Keep documentation clean, consistent, and aligned with medical device quality standards
  • Contribute to internal knowledge articles so future cases are easier to handle

Requirements:

  • C1/C2 Italian proficiency (CEFR or equivalent)
  • Experience providing Italian Support
  • At least 2 years of experience in technical support, helpdesk, or customer support involving hardware or software troubleshooting
  • Strong communication skills and the ability to explain technical ideas in a simple way
  • Solid understanding of Windows (drivers, Device Manager, services) and comfort with basic networking
  • Experience documenting cases in a CRM like Salesforce
  • Calm, patient, and confident when working directly with clinicians and biomeds
  • Strong judgment when choosing between remote fixes, part replacements, or repair requests
  • High attention to detail and the ability to follow documented procedures
  • Curious, proactive, and eager to learn medical device workflows

Nice to have:

Experience supporting medical, diagnostic, audiology, or similar devices

What we offer:
  • Remote working arrangements
  • Competitive base salary
  • Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
  • Be part of a people-first, values-driven organization
  • Work with innovative global partners and diverse teams
  • Access to free posture-based fitness workouts from home
  • Training and professional development opportunities

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
PartnerHero - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 30581 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Italian Technical Support Specialist II

New

Senior Merchandiser / Merchandiser

The Merchandising team at River Island play a key role in realising the commerci...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
riverisland.com Logo
River Island
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a Senior Merchandiser, or established Merchandiser
  • Experience in an omni-channel business is highly desirable
  • Track record of delivering and exceeding sales and margin targets is essential
  • Track record of identifying and delivering on new product opportunities
  • Track record of driving strong team and individual performance and engagement
  • Excellent verbal and numerical reasoning skills
  • Excellent communication skills
  • Advanced analytical skills
  • Excellent attention to detail and accuracy
  • Skilled at presenting new ideas, flexing style and approach to gain buy-in
Job Responsibility
Job Responsibility
  • Develops the department and category strategy for a high turnover, multiproduct area
  • Grows sales and profit through successful planning and trading across all channels
  • Through analysis of current and past performance alongside market data, formulate all opportunities to drive the business across all channels
  • Creates a forward strategy with the Buyer to deliver company brand briefs and operating plans
  • Proposes adjustments to immediate and longer-term financial plans, OTB and on order to optimise margin and sales, driving the trading performance of the department by channel
  • Delivers an option framework to ensure a balanced range by channel
  • Adeptly controls stocks within planned levels and works within agreed markdown targets
  • Accountable for commitment review by size, maximising sales through availability
  • Plans sourcing strategies that reduce costs and grows margin with consideration of all external factors, incorporating an understanding of sustainable practices in sourcing and production ensuring the buying team are supported in this to deliver on our sustainability commitments
  • Exceptional management of the department critical path with the buyer to ensure timely delivery of product
What we offer
What we offer
  • Generous 50% staff discount
  • Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust
  • A free onsite gym, subsidised restaurant & café
  • Various social events
  • Enhanced maternity, paternity, adoption & fertility treatment
  • Flexible working
  • Payday and summer early finish Fridays
  • Give as you earn scheme
  • A 'Giver Island' day each year and receive matched funding
  • Support with upskilling through on the job training and qualifications
  • Fulltime
Read More
Arrow Right
New

Learning And Development Manager

Location
Location
Thailand , Khao Lak
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the human resources or related professional area
  • certified trainer
  • OR 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • certified trainer
  • no work experience required
Job Responsibility
Job Responsibility
  • Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision
  • Works with property leadership team to identify and address employee and organizational development needs
  • Responsible for ensuring effective training is in place to enable the achievement of desired business results
  • Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs
  • Measures the effectiveness of training to ensure a return on investment
  • Promotes and informs employees about all training programs
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
  • Helps employees identify specific behaviors that will contribute to service excellence
  • Ensures employees receive on-going training to understand guest expectations
  • Uses effective training methods to ensure employees have a good understanding of guest satisfaction
  • Fulltime
Read More
Arrow Right
New

Adp Analyst

We are looking for an ADP Analyst to join a team in Miami, Florida for a Contrac...
Location
Location
United States , Miami
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong hands-on expertise with ADP Workforce Now
  • Advanced Excel skills, including VLOOKUPs, pivot tables, and data analysis functions
  • Background in full-cycle payroll administration
  • Experience processing multi-state payroll
  • Ability to manage payroll data for workforces of 500 or more employees
  • Strong attention to detail and the ability to handle sensitive information with accuracy and discretion
Job Responsibility
Job Responsibility
  • Partner with HR and payroll stakeholders to prepare records, reports, and supporting documentation for audit requests
  • Use ADP Workforce Now to review employee and payroll information, confirm accuracy, and resolve data discrepancies
  • Analyze large volumes of payroll and HR data to identify inconsistencies, trends, and areas requiring correction
  • Build and maintain Excel-based analyses using tools such as pivot tables and VLOOKUPs to support reporting and validation efforts
  • Perform data cleansing activities to improve the quality and consistency of workforce information across systems
  • Assist with organizing and standardizing subordinate or related employee data within ADP to support unified recordkeeping
  • Respond to auditor questions with clear documentation and timely follow-up throughout the audit process
  • Support ongoing payroll-related reporting needs while helping maintain compliance and data integrity
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Medical Coder

We are looking for a detail-oriented Medical Coder to support billing operations...
Location
Location
United States , Cedar Rapids
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certified Professional Coder (CPC), CCS, or equivalent certification required
  • 1–3+ years of medical coding experience (specialty experience a plus: e.g., orthopedics, cardiology, etc.)
  • Strong knowledge of ICD-10, CPT, and HCPCS coding systems
  • Familiarity with EHR/EMR systems
  • High attention to detail and accuracy
  • Strong analytical and problem-solving skills
  • Ability to work independently and meet deadlines
Job Responsibility
Job Responsibility
  • Review medical records, physician notes, and documentation to assign accurate codes for diagnoses and procedures
  • Apply ICD-10-CM, CPT, and HCPCS coding standards in accordance with payer and regulatory requirements
  • Ensure coding accuracy to support timely billing and reimbursement
  • Identify and resolve coding discrepancies or incomplete documentation
  • Collaborate with providers, billing teams, and compliance staff to clarify documentation
  • Maintain up-to-date knowledge of coding guidelines, payer policies, and healthcare regulations
  • Assist with audits and ensure adherence to HIPAA and compliance standards
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Tax Accountant

Butler Rose is exclusively supporting the search for a Tax Accountant to join a ...
Location
Location
United Kingdom , Milton Keynes
Salary
Salary:
55000.00 - 60000.00 GBP / Year
butlerrose.com Logo
Butler Rose
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • ACA, ACCA or CTA qualified (or equivalent)
  • Strong grounding in tax, particularly VAT
  • Able to communicate complex concepts clearly to non-specialists
  • Motivated, collaborative and keen to develop within a commercial environment
Job Responsibility
Job Responsibility
  • Managing VAT, corporation tax and wider tax compliance processes
  • Supporting tax planning, forecasting and cashflow considerations
  • Advising internal stakeholders on tax implications of new activities and transactions
  • Assisting with statutory accounts and audit requirements from a tax perspective
  • Monitoring changes in tax legislation and assessing business impact
What we offer
What we offer
  • Hybrid working
  • Genuine work-life balance
  • Great benefits package
  • Fulltime
Read More
Arrow Right
New

Manufacturing Engineer

This is a FlexSteel position and is located in Baytown, TX. Full time in office ...
Location
Location
United States , Baytown
Salary
Salary:
Not provided
cactuswhd.com Logo
Cactus Wellhead LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in mechanical, Industrial, Manufacturing Engineering or a related field
  • 2–5 years of experience in a manufacturing environment
  • Proficiency in CAD software (e.g., SolidWorks, AutoCAD) and ERP systems
  • Knowledge of Lean Manufacturing, Six Sigma, or similar continuous improvement tools
  • Strong problem-solving and analytical skills
  • Effective communication and cross-functional collaboration abilities
  • Requires frequent hands-on interaction with equipment and operators
  • Mix of office and shop floor
  • May involve occasional travel to suppliers or other company sites
  • Requires use of PPE and adherence to safety protocols
Job Responsibility
Job Responsibility
  • Committed to Safety by performing all required tasks in accordance with established Company Policies, Procedures, and Safe Work Practices
  • Design, implement, and optimize manufacturing processes for new and existing products
  • Analyze production processes to identify bottlenecks, waste, and opportunities for improvement (using Lean, Six Sigma, or similar methodologies)
  • Develop and update process documentation, work instructions, and standard operating procedures (SOPs)
  • Lead root cause analysis and corrective actions for process-related issues
  • Collaborate with design and R&D teams to ensure manufacturability of new products (DFM/DFA)
  • Support implementation of new equipment, tools, and automation systems
  • Develop and manage time studies, capacity analysis, and line balancing
  • Ensure processes comply with industry standards, safety regulations, and quality requirements
  • Drive cost reduction initiatives without compromising product integrity or compliance
  • Fulltime
Read More
Arrow Right
New

Engineering Executive

Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical, Trade, or Vocational School Degree
  • At least 2 years of related work experience
  • At least 2 years of supervisory experience
Job Responsibility
Job Responsibility
  • Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment
  • Calibrate all controls, gauges, meters, etc.
  • Identify, locate, and operate all shut-off valves
  • Order, mark, and stock parts and supplies as needed
  • Maintain inventory and purchase orders log
  • Inspect tools, equipment, or machines
  • Enter and locate work-related information using computers
  • Operate power lift
  • Complete the life safety checklist, including the fire-pump run test and generator run test
  • Inspect fire sprinkler valves and alarm systems
  • Fulltime
Read More
Arrow Right
New

Wheels Attendant

Responsible for all guest requests of Concierge and Wheels Desk functions in acc...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate and charismatic
  • outstanding communication skills
  • zealous about creating a memorable and welcoming atmosphere
  • strive to provide personalized and attentive service that exceeds guests expectations
Job Responsibility
Job Responsibility
  • Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards
  • maintains a concierge philosophy that serves as a guide to guests needs and expectations
  • operates the main hotel driveway, car stacker, transportation services and courier / postal dispatching, luggage services, rooming guests during arrival and farewell
  • runner for any guest requests
  • assists in driving the Whatever / Whenever culture for all guests
  • supports Chief Concierge, Duty Manager and Concierge Supervisor to ensure all guests' needs and information prior, during and post stay that leads to a unique, memorable and personal stay
What we offer
What we offer
  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
  • the best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
  • discounts on food & beverage across all our hotels
  • recognition programs to keep you motivated
  • enjoy your birthday off with birthday leave
  • wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program
  • 'Great Places to Work' certified
Read More
Arrow Right