Italian Speaking Telesales Advisor

As a Renewals Agent with Foundever®, you will manage exiting multi-country and UK customers for our Client, proactively promoting and renewing existing contracts, and upselling to them. Your day-to-day role will be handling both English and Italian customers. The aim of the role is to inform customer their renewal date and promote products and licenses services by outbound and inbound telephone sales calls and emails. You will also process orders through Salesforce keeping record of customer’s interactions and transactions.