Italian customer service representative Job at Randstad

Customer Services Representative - Italian Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptability
Interest in progressing
Problem-solving skills
Ability to build rapport easily

Job Responsibility

Process reservation requests received by phone or email
Become an expert on Marriott's global reservation systems
Manage customer queries confidently
Enhance customer experience
Resolve issues

What we offer

Marriott’s Associate Explore rate
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme
Life Assurance

Fulltime

Customer Service Representative

Experience the power of a game-changing career. As a Customer Service Representa...

Location

Portugal , Lisbon

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

High level of Italian, Portuguese and English (oral and written)
Passionate about the entertainment and media industry
Excellent communication skills coupled with empathy and team spirit
Familiar with digital streaming services and devices
Positive and can-do attitude

Job Responsibility

Assist viewers through phone and/or chat regarding their inquiries
Provide account and application support to viewers namely concerning software functionality
Provide technical support and troubleshooting of system configurations and network settings
Provide accurate and real-time answers to viewers’ inquiries
Contribute to creating brand engagement for our Clients

What we offer

Competitive salary and performance bonus
Remote work in Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs

Fulltime

Customer Operations Specialist

Hewlett Packard Enterprise is looking for a Customer Operations Specialist to pr...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
working knowledge of the field of Customer Relations
demonstrated verbal communication and customer service skills
intermediate-level knowledge of operating systems software
demonstrated writing/correspondence skills
experience and demonstrated presentation skills
knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility
fluent English and Spanish (or Italian, French).

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel
act as an informed team member providing analysis of information and limited project direction input
exercise independent judgment within defined practices and procedures to determine appropriate action
follow established guidelines and interprets policies
evaluate unique circumstances and makes recommendations.

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
personal and professional development programs
flexibility to manage work and personal needs
unconditional inclusion.

Fulltime

L1 Compute Support Engineer

L1 Compute Support Engineer with Italian role providing remote service, customer...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Excellence in verbal and written English and Italian
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience
E-support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Begin to partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development programs
Access to broad portfolio of HPE technologies
Global network of partners and customers

Fulltime

New

Customer Service Representative with Italian

Our client is an international company in the healthcare sector, currently expan...

Location

Spain , Barcelona

Salary:

Not provided

Babel Profiles

Expiration Date

Until further notice

Requirements

Minimum 3 years of proven experience in Customer Service
Excellent written and verbal communication skills
High level of empathy, patience, and customer orientation
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Comfortable using tools such as Microsoft Office, Google Workspace, or similar
Proactive mindset with a strong focus on results and customer satisfaction

Job Responsibility

Handle customer inquiries, questions, and issues in a professional, empathetic, and efficient manner
Communicate with customers through multiple channels, including phone, email, and chat
Manage customer complaints according to defined severity and escalation processes
Coordinate with internal stakeholders to ensure timely and effective resolution
Contact customers with outstanding payments to understand their situation
Propose and negotiate payment solutions to maximize recovery of outstanding fees while maintaining a positive customer relationship
Conduct outbound calls to customers who have requested service cancellation
Apply effective commercial and retention strategies to reduce churn
Contribute to identifying opportunities to improve customer service processes
Propose solutions to enhance operational efficiency and customer satisfaction

What we offer

Fixed salary + bonus
Hybrid working model
23 working days of annual holiday
Ticket restaurant
Private health insurance
Transport voucher
EU remote work option (15 days/year)

Fulltime

Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...

Location

Italy , Adriatic coast, between the Venetian lagoon and Venice

Salary:

1350.00 EUR / Month

Applyfortourism

Expiration Date

Until further notice

Requirements

Service-oriented with a genuine interest for nature, culture, history and the outdoors
Can communicate well in English and another language, preferably German, Dutch or Italian
Hold a European Passport or nationality
Detail-oriented, organized, and proactive in their approach
Adaptable, reliable, and maintain a professional demeanour
Available to work 2 months in July and August

Job Responsibility

Providing detailed information about the campsite, excursions, and activities
Providing information about the historic and natural significance of the area
Representing the campsite with positive attitude and professionalism
Addressing guest inquiries
Supporting administrative tasks and maintaining clear and organized records

What we offer

Accommodation and meals included
A supportive, structured, and professional work environment
Flexibility to enjoy the surroundings on your days off
Training and study material on Venice and the Venetian lagoon

Fulltime

Customer Sales Representative with Italian and German

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global l...

Location

Portugal , Porto

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

Proficiency in both Italian and German (C1-C2 level) or Spanish and German (C1-C2 level) is essential
English at a minimum B2 level
Solid knowledge of Microsoft Office, especially Excel (intermediate to advanced)
Previous experience in Customer Service
Excellent communication and coordination skills
A customer-focused mindset
Strong team player

Job Responsibility

Managing the Order-to-Invoice process
Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat)
Order management and backlog monitoring
Handling and responding to customer requests and backlog changes
Coordinating with internal departments such as Sales and Logistics
Ensuring On-Time Delivery in line with customer and company targets
Driving customer satisfaction and process efficiency

What we offer

A challenging, rewarding, and dynamic role within an international environment at a globally growing company

Fulltime

Customer Service Team Leader – Italian Market

You will be the driving force behind a passionate, customer-focused team serving...

Location

Carcavelos

Salary:

Not provided

Smartbox Group

Expiration Date

Until further notice

Requirements

Lead, coach, and inspire your team
Empower each team member to take ownership of their work and decisions
Conduct regular feedback sessions and 1:1s to support personal growth
Create a positive, inclusive and high-performing team environment
Monitor and maintain exceptional service levels
Handle escalations with empathy and creative problem-solving
Translate customer feedback into actionable insights to improve service delivery
Manage scheduling, workload distribution, and team KPIs
Collaborate with other market leaders and cross-functional teams to streamline workflows
Identify and implement process improvements that enhance both efficiency and experience

Job Responsibility

You will be the driving force behind a passionate, customer-focused team serving our Italian market team
You will lead with empathy, courage, and innovation, empowering your team to deliver outstanding experiences that reflect our company’s “Unbox” values
You will balance day-to-day team operations with strategic thinking, supporting individuals to reach their potential while ensuring our customers feel heard, valued, and delighted

Fulltime

Italian customer service representative

Randstad

Location:
Greece

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 11, 2026

Expiration:
December 30, 2026

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